Business Analyst/Tech Writer
About The Position
Bank of America is seeking a Business Analyst / Technical Writer to support strategic cybersecurity initiatives involving enterprise-scale internet security, cloud and SASE transformation, regulatory compliance, security governance, threat visibility, and operational security modernization. The role works across technical and business teams to gather, document, and manage critical requirements and processes. The position requires onsite attendance five days per week at an approved office location: Chicago, Denver, or Washington, DC. The posting also identifies Chicago as the position’s base location. Candidates must be authorized to work in the United States without sponsorship, now or in the future. This is an 18-month contract.
Requirements
- Strong business analysis and requirements-gathering experience.
- Experience working with project teams to gather, document, and manage business and technical release requirements.
- Ability to ensure required reviews and approvals are completed.
- Experience documenting processes, procedures, and workflows associated with applications.
- Strong time management and prioritization skills.
- Strong analytical, problem-solving, and conceptual thinking abilities.
- Excellent written and verbal communication skills.
- Ability to work independently as a self-starter.
- Strong stakeholder engagement and collaboration experience.
- Authorization to work in the United States without sponsorship now or in the future.
Responsibilities
- Capture, analyze, and refine business and system requirements.
- Work with stakeholders to identify business needs, analyze problems, and define solutions.
- Gather and catalog functional, non-functional, and technical requirements.
- Create and maintain technical and process documentation, standard operating procedures, and workflows.
- Coordinate business and technical release documentation, approvals, and stakeholder reviews.
- Conduct cost-benefit analyses to align technology solutions with business objectives.
- Analyze the impact of enhancements and modifications on applications and systems.
- Act as a subject matter expert supporting scope definition and requirement decisions.
- Ensure application changes comply with bank standards, policies, and governance requirements.
- Support application testing, validation, troubleshooting, and solution configuration activities.
- Identify, document, and resolve application-related issues.
- Participate in continuous process improvement initiatives.
- Develop and present training materials for end users.
- Work independently while collaborating across project teams and security organizations.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Critical illness, accident, and hospital coverage
- 401(k) retirement plan, with pre-tax and Roth post-tax contributions
- Voluntary life and AD&D insurance for employees and dependents
- Short- and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time off/leave, including PTO, vacation, or sick leave
- Opportunity to support a large cybersecurity organization in the financial industry
- Exposure to enterprise-scale security and cloud transformation initiatives
- High-impact work supporting security modernization
- Long-term contract opportunity with a leading financial institution
- Collaborative environment with visibility across security programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
