Business Analyst III

Texas Health & Human Services Commission•Austin, TX

3d•$5,798 - $8,000•Onsite

About The Position

The Business Analyst III is a lead position providing core IT support for the analytical needs of the Pharmacy Rebates and Business Analysis (PRBA) section of the Vendor Drug Program (VDP) within Medicaid-CHIP Services at Texas Health and Human Services. The role supports VDP systems across planning, coordination, implementation, management, project leadership, and communication concerning plans, deliverables, and data. It performs advanced work in contract management, project management, and stakeholder communications, with limited supervision and considerable latitude for initiative and independent judgment. The position supports procurement of technology vendor services and the assignment of work to existing vendors, and may perform contract management activities. It conducts business analysis throughout the systems development life cycle, including gathering and documenting user requirements, reviewing business processes, validating user acceptance testing, and providing post-implementation support. The role also analyzes program requirements and projects, monitors vendor performance and regulatory compliance, and develops reports, policies, procedures, and guidance. The position is required to work in the office building on scheduled days under established policies. The selected candidate should be in the Austin area to meet the in-office work requirement. The posting states that the position may be eligible for telework, subject to state and agency policies, supervisor discretion, and business needs. Travel may be up to 10%.

Requirements

Bachelor’s degree from an accredited college or university; related work experience may substitute year for year, up to a maximum of four years.
At least 5 years of experience in an analysis role requiring complex problem solving.
Experience working with Texas Medicaid/CHIP programs.
Experience with project management or contract development.
Knowledge of software development life cycle and systems development life cycle concepts.
Ability to review and evaluate vendor plans and deliverables for contract oversight and elicit and document program requirements through requirements-gathering sessions and user story workshops.
Knowledge of procurement planning and coordinating technology vendor services and vendor work on VDP projects.
Ability to translate user and business needs into technical requirements and communicate technical instructions to system users.
Proficiency in business analysis methodologies and in analyzing and evaluating IT applications, policies, and program requirements; ability to develop practical solutions to complex problems and identify operational trends.
Experience or familiarity with technology vendor procurement.
Experience developing program processes and procedures.
Skill using MS Word, Excel, Access, Outlook, and Visio; ability to learn ad hoc query software; and exposure to datasets and database structures for advanced analysis.
Ability to translate technical information into understandable documentation and oral presentations for agency execution, elected officials, and the public.
Ability to gather, assemble, correlate, and analyze facts; develop and evaluate policies and procedures; and plan, implement, and coordinate agency programs.
Strong interpersonal skills, including the ability to work under pressure, negotiate among multiple parties, resolve conflicts, and establish effective working relationships across governmental entities and stakeholder groups.
Knowledge of Texas Medicaid administrative policies, regulations, and laws applicable to VDP, particularly pharmacy laws and regulations.

Nice To Haves

At least 2–3 years of experience in requirements elicitation, software development, or familiarity with the SDLC; listed as preferred.

Responsibilities

Assist with planning, developing, organizing, and coordinating procurement of technology vendor services, and task existing vendors with implementing VDP projects.
Perform contract management activities as needed and work with internal and external stakeholder organizations on VDP initiatives.
Lead or assist with analysis of complex technical and business processes, identify efficiencies, and help prioritize needs.
Coordinate gathering, development, and documentation of requirements through work sessions and user story workshops in partnership with VDP system analysts and subject matter experts.
Support VDP system planning, coordination, implementation, and management; lead projects and communicate analyses of plans, deliverables, and data.
Document VDP system data sources to assess impacts and assist with staff training when necessary.
Research and analyze technologies and products, evaluate products and implementation strategies, and advise on system standards.
Prepare reports, internal policies, procedures, and guidelines, and facilitate cross-coordination and analysis to automate internal processes.
Respond to inquiries and provide program guidance for implementing agency projects and system changes related to VDP.
Assist with Advanced Planning Document preparation, reporting, and monitoring for project funding and initiatives.
Monitor and analyze vendor work, including compliance with state and federal laws, rules, regulations, and guidelines and adequacy of documentation.
Analyze and monitor program requirements and projects to identify operational trends.
Perform and manage user acceptance testing, ensuring adequate test cases exist and user acceptance criteria are met.
Perform related duties as assigned.