BUSINESS ANALYST III

Inteplast • Hauppauge, NY

2d • Onsite

About The Position

The Business Analyst, Sales Operations supports a medical device sales organization by delivering data-driven insights, maintaining reporting infrastructure, and enabling accurate compensation and performance management. The role manages large, complex datasets across multiple systems and translates them into actionable dashboards, KPI reporting, and analysis to support commercial decision-making. It also provides reporting and analytics support across Sales Operations, Customer Service, Rebates, and Accounts Receivable, with the goal of providing end-to-end visibility into commercial performance and financial outcomes.

The role supports territory planning, quota setting, forecasting, performance tracking, sales compensation administration and analysis, and recurring reporting for leadership. It collaborates with Sales, Finance, Customer Service, IT, and Commercial teams, and contributes to resolving rebate and sales tracing issues, identifying recurring problems, supporting departmental projects and system testing, and training and cross-training staff on Rebate Administration systems and processes.

The position is based in a smoke-free office setting. Work is described as approximately 75% sitting in an office while using a computer or telephone and 25% interacting with employees and management in meetings. Mobility and availability are required to complete meetings. The role interacts extensively with customers and employees at corporate headquarters.

Requirements

• Bachelor’s degree in Business, Analytics, Finance, Information Systems, or a related field.
• 3–5+ years of experience in sales operations, business analysis, or a related role.
• Experience working with large datasets across multiple systems.
• Strong proficiency in SQL for data extraction, transformation, and analysis.
• Strong proficiency in Power BI for dashboard development and KPI reporting.
• Strong proficiency with SaaS CRM systems such as Salesforce, Veeva, or similar.
• Strong proficiency with SAP Business Warehouse.
• Strong proficiency with Microsoft SharePoint, PowerAutomate, and Teams.
• Experience supporting sales compensation and operational reporting processes.
• Ensure consistent, dependable attendance and demonstrate willingness to accommodate non-standard work hours as necessary.
• Effectively manage job-related stress and foster productive workplace interactions.

Nice To Haves

• Experience in medical device, healthcare, or regulated commercial environments.
• Exposure to Customer Service, Rebates, or Accounts Receivable reporting and analytics.
• Experience with enterprise KPI frameworks and commercial reporting standards.
• Familiarity with data governance and reporting automation best practices.
• Experience with AS400 query language, such as DB2/IBM i SQL.

Responsibilities

• Manage and analyze large datasets from CRM, ERP, and related enterprise systems.
• Build and maintain SQL queries and data models to support scalable reporting and analysis.
• Develop and enhance Power BI dashboards and recurring reports for Sales Operations, Customer Service, Rebates, Accounts Receivable, and compensation performance.
• Ensure accuracy, integrity, and consistency across reporting outputs.
• Deliver clear, actionable insights to support business decisions and performance improvement.
• Support territory planning, quota setting, forecasting, and performance tracking.
• Provide KPI and dashboard support across Sales Operations and adjacent functions, including Customer Service, Rebates, and Accounts Receivable.
• Maintain and optimize SaaS CRM systems, such as Salesforce or Veeva, to support data quality and usability.
• Improve operational workflows through documentation, standardization, and automation.
• Use SharePoint and Microsoft Teams to manage reporting content, documentation, and collaboration.
• Support sales compensation plan modeling, administration, and analysis.
• Validate commission calculations and resolve payout discrepancies.
• Analyze compensation trends and plan effectiveness to assess alignment with performance goals.
• Support monthly and quarterly commission processes and reporting.
• Produce weekly, monthly, and quarterly reporting packages for leadership.
• Develop and maintain KPIs and performance metrics across commercial and operational functions.
• Analyze trends across sales, service, rebate, and receivables data to identify opportunities and risks.
• Support annual planning cycles, including quota and target development.
• Partner with Sales, Finance, Customer Service, IT, and Commercial teams to align data, systems, and reporting.
• Translate complex datasets into concise insights for technical and non-technical audiences.
• Provide analytical input and track deliverables for cross-functional initiatives.
• Work with team members and other departments to research and help resolve rebate- and sales-tracing-related issues.
• Identify and report systemic or recurring problems to Department Management.
• Participate in departmental special projects, including system testing and coordination with other organizational members.
• Work with Department Management to develop relevant testing scenarios.
• Assist Department Management with training new Rebate Coordinators and cross-training existing employees on Rebate Administration systems and processes.
• Demonstrate problem-solving, customer service, communication, planning and organizing, and innovation skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level