Temp Business Analyst III
About The Position
Trustmark is seeking a Business Analyst III to partner with Voluntary Benefits business areas on complex initiatives. The role captures and documents requirements, creates business requirement documents and specifications, facilitates requirements workshops, and prepares business cases and reports for stakeholders. It serves as a liaison between Voluntary Benefits and IT, supports the documentation and validation of business requirements, and works across Agile, Waterfall, or Hybrid methodologies. The position also supports project teams from planning through post-deployment, helps ensure technical solutions meet business needs, and provides operational analysis and issue-resolution support. The role may also support Voluntary Benefits operations and adoption of technology and digital products as needed.
Requirements
- Bachelor’s degree and 5–7 years of experience, or high school diploma or GED and 7–10 years of related experience.
- Strong written and verbal interpersonal skills when working with technical and non-technical staff and all levels of management.
- Strong understanding of Waterfall and Agile methodologies.
- Strong drive for results, initiative, and issue resolution.
Nice To Haves
- Experience in the insurance sector, especially Voluntary or Group Employee Benefits.
- Experience with project management tools such as ADO, JIRA, or Trello.
- Ability to run complete SQL queries.
Responsibilities
- Partner with business areas to define and document functional and non-functional requirements through workshops, observations, interviews, surveys, focus groups, and other methods.
- Create clear specifications, including business requirements specifications, illustrations, and user stories.
- Understand current and future-state business processes and ensure requirements support an end-to-end functional solution.
- Identify process improvement opportunities that could increase automation.
- Serve as a communication bridge between Voluntary Benefits and IT throughout project planning, implementation, and post-deployment.
- Collaborate with business stakeholders and IT design, development, and QA teams to support documentation, testing, and execution of requirements.
- Ensure technical solutions account for business requirements and that end-to-end solutions meet business needs.
- Work with the Project Manager or Product Coordinator to align on an MVP approach where applicable and support iterative deployments.
- Refine features into sprint-sized user stories that meet the Definition of Done.
- Provide basic end-user support, facilitate feedback assessments, and identify improvements after MVP launches.
- Investigate and document business issues, partner with IT on resolution, and resolve complex issues related to processing accuracy or defect identification.
- Conduct ad hoc analyses of ongoing or one-time operational issues.
- Help operational subject-matter experts understand how business processes interact with technology and transfer knowledge to increase business self-sufficiency.
- Support Voluntary Benefits operations and adoption of technology and digital products as needed.
- Perform other duties as needed or assigned.
Benefits
- May be eligible for a bonus.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Mid Level
