Business Analyst II

Calista Corporation•Huntsville, AL

About The Position

The Business Analyst II serves as a liaison between business stakeholders and functional teams to identify business needs, analyze processes, define requirements, and support the implementation of business solutions. The role applies analytical thinking, business process knowledge, and communication skills to improve operational effectiveness and support strategic initiatives. The position supports requirements gathering and analysis, stakeholder engagement, process and workflow documentation, business cases, data analysis, requirements traceability, user acceptance testing, user training materials, project updates, and collaboration with IT teams. It also contributes to dashboards and reports using business intelligence tools and participates in cross-functional initiatives. There are no supervisory responsibilities.

Requirements

  • Bachelor's degree in Business Administration, Information Systems, Finance, Economics, Management, or a related field; or an equivalent combination of education, training, and 5+ years of relevant business analysis, operations, project management, or process improvement experience.
  • 3–5 years of experience in business analysis, process improvement, project coordination, or a related field.
  • Experience gathering, documenting, and validating business requirements.
  • Experience facilitating meetings, interviews, and workshops with stakeholders.
  • Strong analytical and problem-solving skills.
  • Experience creating process flows, business requirements documents, user stories, and workflow documentation.
  • Proficiency with Microsoft Office Suite, particularly Excel, Word, PowerPoint, and Visio or similar process-mapping tools.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple priorities and work independently in a fast-paced environment.

Nice To Haves

  • Advanced Microsoft Office skills and familiarity with business intelligence tools such as Power BI or Tableau.
  • Ability to communicate complex data findings clearly and concisely to non-technical stakeholders.
  • Problem-solving mindset with strong attention to detail.
  • Ability to manage multiple projects and prioritize effectively.
  • Foundational knowledge of ERP systems, data analytics, and information security.

Responsibilities

  • Assist in gathering, analyzing, and documenting business requirements, processes, and workflows.
  • Participate in stakeholder interviews, workshops, and requirements elicitation sessions.
  • Translate business needs into clear, detailed functional requirements and user stories.
  • Support the development of business cases and feasibility studies.
  • Assist in collecting, organizing, and analyzing datasets to support business decision-making.
  • Help maintain requirements traceability and ensure changes are documented and communicated.
  • Participate in user acceptance testing (UAT) and ensure deliverables meet business expectations.
  • Assist in preparing training materials and documentation for end users.
  • Contribute to project status updates and team meetings.
  • Work alongside IT professionals to troubleshoot system issues and enhance the user experience.
  • Create and maintain dashboards or reports using business intelligence tools.
  • Participate in IT team meetings, contribute ideas, and collaborate on cross-functional initiatives.
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