Business Analyst II

Jabil•Tampa, FL

About The Position

At Jabil, the Business Analyst serves as a key functional and process resource, partnering with the Solution Architect Lead, Business Engagement Manager (BEM), business stakeholders, site teams, project managers, and IT delivery teams. The role develops a deep understanding of manufacturing end-to-end business processes, the SAP landscape, inventory management processes, integrations, data flows, and site operating requirements. It translates business needs into documented requirements and process designs and provides functional analysis to support solution architecture and program execution. The successful candidate brings broad cross-functional SAP experience and works across processes such as Order-to-Cash, Procure-to-Pay, Plan-to-Produce, Logistics and Warehouse Management, intercompany and inventory movements, SAP S/4HANA, and SAP Digital Manufacturing and manufacturing integrations. The role also supports requirements discovery, architecture and design, program governance, testing, validation, and implementation readiness.

Requirements

  • Strong Business Analyst experience in complex SAP and manufacturing environments.
  • Broad functional knowledge of SAP and end-to-end processes; SAP S/4HANA experience is strongly preferred.
  • Strong understanding of inventory management and material-flow processes.
  • Demonstrated ability to understand processes that cross multiple SAP functional areas.
  • Experience documenting complex end-to-end business and system processes.
  • Strong requirements-gathering, process-mapping, gap-analysis, and functional-analysis skills.
  • Experience producing BRDs, functional requirements, workflows, traceability matrices, acceptance criteria, and test scenarios.
  • Experience with interfaces, APIs, integration concepts, and end-to-end data flows.
  • Experience supporting SIT/UAT and business validation.
  • Ability to translate between business and process requirements and technical teams.
  • Strong facilitation, analytical, communication, and stakeholder-management skills.
  • Experience working across business, operations, manufacturing, and IT teams.

Nice To Haves

  • EDI/B2B integration experience.
  • Manufacturing IT experience.
  • Data-platform or analytics experience.
  • Experience with multi-site or global SAP deployments.
  • Experience documenting inventory, manufacturing, and supply-chain processes.
  • Experience operating between business stakeholders, SAP functional teams, architects, and developers.

Responsibilities

  • Develop detailed knowledge of the manufacturing end-to-end operating model and business processes.
  • Document current-state and future-state business processes.
  • Create and maintain process maps, workflows, BRDs, functional requirements, business rules, use cases and scenarios, process narratives, data-flow and interface requirements, requirements traceability, UAT scenarios, and acceptance criteria.
  • Conduct process and requirements gap analysis, identifying inconsistencies, integration gaps, manual activities, and opportunities for standardization.
  • Build a sustainable process and requirements knowledge base.
  • Perform functional analysis before solution-design discussions and translate business processes into structured requirements for architecture teams.
  • Document business, system, interface, and data requirements, and maintain decision, requirement, and process documentation.
  • Analyze dependencies between SAP, manufacturing systems, integration platforms, and downstream reporting and data capabilities.
  • Validate that proposed solutions address documented business requirements and prepare functional information for architecture and technical design discussions.
  • Partner with the BEM to facilitate requirements workshops and discovery sessions, structure stakeholder needs as requirements, and maintain requirement and decision traceability.
  • Support project intake and scope definition; identify business-process impacts, dependencies, and readiness requirements.
  • Support stakeholder discussions with fact-based process and functional analysis and provide documentation for governance and decision-making.
  • Support cross-site process standardization and ensure business requirements are sufficiently defined before solution design and delivery.
  • Translate requirements into acceptance criteria and test scenarios and support SIT/UAT planning and execution from the functional perspective.
  • Validate delivered functionality against approved business requirements and track requirement gaps, defects, and process decisions through resolution.
  • Support business readiness and change-impact analysis and maintain evidence and documentation supporting implementation readiness.
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