Business Analyst II

Motorola Solutions•Plantation, FL

About The Position

Motorola Solutions’ Product Orderability team works across Go-To-Market Strategy, Product Management, and Sales to manage end-to-end orderability workflows and maintain CPQ configuration stability. The team aims to simplify product configuration, keep platforms stable, accelerate New Product Introduction cycles, and help global sales teams quote and order solutions. The Business Systems Analyst bridges business stakeholders, engineering, development, and AI teams to improve ordering systems and product configuration pipelines. The role translates product scope and business needs into precise technical requirements, simplifies Bills of Material (BOMs), and helps ensure accurate, defect-free orderability across enterprise platforms. It also applies modern AI tools to requirement drafting, process modeling, test generation, workflow optimization, and data analysis. The analyst collaborates with Portfolio Strategy & Operations, Business Operations, Service Orderability, IT, Product Owners, Sales, Engineering, Operations, and other cross-functional teams. The position supports AI use-case development and governance, software implementation, testing, configuration validation, ordering-interface usability, and Agile delivery. U.S. work authorization is required; employer work permit sponsorship is not available. Travel is under 10%, and relocation is not provided.

Requirements

Legal authorization to work indefinitely in the United States; employer work permit sponsorship is not available.
Strong analytical skills and the ability to learn complex technical domains and communicate them clearly to technical and non-technical audiences.

Nice To Haves

1–3 years of experience in business systems analysis, requirements gathering, and enterprise software configuration.
Hands-on experience with enterprise ERP environments, preferably Oracle, and a strong functional understanding of Bills of Material (BOM).
Experience leading initiatives with geographically distributed, cross-functional teams using Agile or hybrid methodologies.
Bachelor’s degree in Business Administration, Engineering, Computer Science, or a related field.
Hands-on experience with modern AI tools, such as Google Gemini or agent orchestration, for requirements writing, business process modeling, or test-script generation.
Technical proficiency with Oracle PLM, Oracle EBS, and Oracle CPQ.
Telecommunications industry domain knowledge.
Familiarity with database scripting or automation tools such as SQL, PL/SQL, or Google Apps Script.

Responsibilities

Gather requirements with Product Owners, Sales, Engineering, Operations, Portfolio Strategy & Operations, Business Operations, Service Orderability, and IT, translating business workflows into functional and technical requirements and AI use cases.
Map and model end-to-end business processes and document requirements across ERP and PLM ecosystems.
Support product simplification, including SKU rationalization, product cancellation analysis, and streamlining BOM rules.
Use generative AI tools to draft documentation, model processes, analyze data, and generate test scenarios.
Design, build, and test AI agents to ensure they comply with business rules, compliance guidelines, and operational guardrails.
Bridge business stakeholders and AI engineering teams, guiding implementation from intake through deployment.
Collaborate with software developers to clarify specifications, review architectural solutions, and guide technical implementation.
Design, build, and execute end-to-end test plans, test cases, and validation scripts for items, BOM structures, and configuration rules.
Verify configuration accuracy with manufacturing and factory systems to prevent downstream sales order processing errors.
Advocate for user experience standards across ordering interfaces and orderability workflows.
Contribute to Agile delivery by managing backlog priorities, user stories, and continuous improvement deliverables.
Partner with IT, Supply Chain, Services, and other cross-functional teams to maintain operational alignment across global implementation projects.