Business Analyst II

Motorola Solutions•Plantation, FL

2d•$65,000 - $73,000

About The Position

The Business Systems Analyst will bridge business stakeholders, engineering, and development teams to optimize end-to-end ordering systems and product configuration pipelines. The role translates product scope into precise technical requirements, simplifies complex Bills of Material (BOMs), and supports defect-free orderability across enterprise platforms. It also uses modern AI tools, such as Google Gemini or ChatGPT, to streamline requirement drafting, automated test-case generation, workflow optimization, and data analysis. The Product Orderability team works across Go-To-Market Strategy, Product Management, and Sales. It drives end-to-end orderability workflows across Motorola Solutions product lines and supports CPQ configuration stability, simpler configuration rules, platform stability, and faster New Product Introduction (NPI) cycles. The position partners with portfolio, business operations, service orderability, IT, product, sales, engineering, operations, supply chain, and services teams. It supports AI use cases and agent governance, collaborates with developers on implementation, and contributes to Agile delivery, testing, configuration validation, and improvements to ordering interfaces. U.S. indefinite work authorization is required; work permit sponsorship is unavailable. Travel is under 10%, and relocation is not provided.

Requirements

Legal authorization to work in the U.S. indefinitely; employer work permit sponsorship is not available.

Nice To Haves

1–3 years of experience in business systems analysis, requirements gathering, and enterprise software configuration.
Hands-on experience in enterprise ERP environments, preferably Oracle, and a strong functional understanding of Bills of Material (BOM).
Demonstrated success leading initiatives with geographically distributed, cross-functional teams using Agile or hybrid methodologies.
Strong analytical skills and the ability to master complex technical domains and communicate them clearly to technical and non-technical audiences.
Bachelor’s degree in Business Administration, Engineering, Computer Science, or a related field.
Hands-on experience using modern AI tools, such as Google Gemini or Agent Orchestration, for requirements writing, business process modeling, or test-script generation.
Technical proficiency with Oracle PLM, Oracle EBS, and Oracle CPQ.
Domain knowledge in the telecommunications industry.
Familiarity with database scripting or automation tools such as SQL, PL/SQL, or Google Apps Script.

Responsibilities

Collaborate with Product Owners, Sales, Engineering, Operations, and other stakeholders to translate business needs and workflows into detailed functional and technical requirements.
Map and model end-to-end business processes and document requirements across ERP and PLM ecosystems.
Drive product simplification initiatives, including SKU rationalization, product cancellation analysis, and BOM rule streamlining.
Use generative AI tools to accelerate documentation, process modeling, data analysis, and test-scenario creation.
Partner with Portfolio Strategy & Operations, Business Operations, Service Orderability, and IT to translate workflows into functional and technical AI use cases.
Work with the team to design, build, and test AI agents, ensuring they follow business rules, compliance guidelines, and operational guardrails.
Bridge business stakeholders and AI engineering teams, guiding implementation from intake through deployment.
Partner with software developers to clarify specifications, review architectural solutions, and guide technical requirement implementation.
Design, build, and execute end-to-end test plans, test cases, and validation scripts for items, BOM structures, and configuration rules.
Verify configuration accuracy with manufacturing and factory systems to prevent downstream sales order processing errors.
Advocate for user experience standards across ordering interfaces and workflows.
Contribute within an Agile framework by managing backlog priorities, user stories, and continuous improvement deliverables.
Coordinate with IT, Supply Chain, and Services to maintain operational alignment across global implementation projects.