Business Analyst II (Full-Time) - United States

Cisco•Austin, TX

About The Position

At Cisco, you will find a diverse group of people tackling business challenges, working with cross-functional teams to facilitate new business models and process improvements. As a Business Analyst, you will develop creative solutions for real business challenges, collaborate on cross-functional projects to identify areas for improvement, and analyze internal processes, data, and problems. The role involves identifying benefits from enabling new capabilities within the business, ultimately aiming to improve how Cisco operates and how teams work together.

Requirements

Excellent analytical, problem-solving and decision-making skills
High level of customer focus and service excellence as you seek practical solutions
Strong collaboration skills with internal and external customers and cross-functional teams
Superb communication skills
“Can do” attitude
Able to collaborate with others in a global environment
Effective time-management skills and the ability to prioritize work assignments
Process-oriented with a drive to simplify and improve processes
1-3 years of relevant experience or recent graduate or those in the final year of a master’s in Business, Supply Chain, Communications, Mathematics, Finance, Industrial Engineering, Statistics, or a related program, or holders of equivalent academic certifications
Skilled in gathering, processing, and conducting statistical analysis on extensive datasets, transforming data into actionable insights
Experience in extracting, scrutinizing, and documenting business requirements, ensuring clarity and alignment with business objectives
Able to legally live and work in the country for which you’re applying, without visa support or sponsorship

Responsibilities

Develop creative solutions for real business challenges
Collaborate on cross-functional projects to identify areas for improvement
Analyze internal processes, data, and problems
Identify benefits from enabling new capabilities within the business
Improve how Cisco operates and how we work together
Gather, process, and conduct statistical analysis on extensive datasets, transforming data into actionable insights
Extract, scrutinize, and document business requirements, ensuring clarity and alignment with business objectives

Benefits

Medical, dental and vision insurance
A 401(k) plan with a Cisco matching contribution
Paid parental leave
Short and long-term disability coverage
Basic life insurance
Grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness determined by Cisco
Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
Annual bonuses (for non-sales roles)
Performance-based incentive pay on top of their base salary (for sales plans)