Business Analyst I

BlueCross BlueShield of South Carolina • Columbia, SC

1d • Onsite

About The Position

The Business Analyst I assists in formulating and defining systems scope and objectives using research and a basic understanding of business systems and industry requirements. The role learns to conduct business process analyses, needs assessments, and cost/benefit analyses to align operational solutions with business initiatives. It also supports testing efforts and may administer application security when an appropriate written and approved request is received.

The position is with Palmetto GBA, a subsidiary of BlueCross BlueShield of South Carolina. It is a full-time, 40-hour-per-week role, Monday through Friday, in a typical office environment. The scheduled 8-hour shift falls within normal business hours of 8:30 a.m. to 5:00 p.m. Occasional overtime may be necessary. The role is located at 17 Technology Circle, Columbia, SC 29203 and is not eligible for sponsorship now or in the future.

As a Service Contract Act employee, the employee is required to enroll in the company’s health insurance, even if they have other coverage. Supplemental pay for health coverage is provided until enrollment is complete. Coverage begins on the first day of the month following 28 days of full-time employment.

The analyst learns to define business requirements and perform tests under the guidance of an advanced business analyst or manager, and may lead small projects. The role reviews system changes, supports reference-file updates, documents system problems, reviews reports, prepares analysis and testing documentation, executes test cases, and communicates with operations, management, customers, and information systems personnel.

Requirements

• Bachelor’s degree, or equivalent: four years of job-related work experience, or an associate’s degree and two years of job-related work experience.
• Basic knowledge of business support and systems concepts.
• Strong teamwork, communication, and interpersonal skills.
• Good analytical and conceptual skills.
• Good organizational and problem-solving abilities.
• Understanding of how projects and implementations affect an organization and ability to link that impact to business processes.
• Microsoft Office skills.
• Ability to work full-time, 40 hours per week, Monday through Friday, during a scheduled 8-hour shift within 8:30 a.m. to 5:00 p.m.; occasional overtime may be necessary.

Nice To Haves

• One year of provider enrollment experience.
• Exposure to quality control, quality auditing, or quality assurance.
• Proficiency in Microsoft Word and Microsoft Excel.

Responsibilities

• Obtain a detailed understanding of major operations and functions in supported areas.
• Review basic system enhancements and upgrades to determine whether customer file modifications are required.
• Assist with timely and accurate updates to reference files based on customer requests, following defined procedures.
• Document system problems and assist with their resolution.
• Review and complete daily reports to check that systems are performing as expected.
• Prepare written reports and analyses, including recommendations about system functionality and testing progress.
• Prepare and review test data, test plans, and test matrices for system changes.
• Develop test matrices that reflect changes and detail expected outcomes.
• Execute test cases and evaluate results for errors.
• Report problems through appropriate channels and suggest corrections to support successful implementation.
• Learn to define business requirements and perform tests under the guidance of an advanced business analyst or manager; may lead small projects.
• Learn to prepare and review data to evaluate activities, performance, and systems for standards and workflow simplification.
• Communicate with management and departmental personnel to document workflow procedures.
• Assist with verbal and written communications about business changes to management and staff.
• Serve as a liaison between operations testers and information systems to facilitate communication.
• Assist customer testers with issues that arise during projects.
• Provide application security administration when an appropriate written and approved request is received.

Benefits

• Subsidized health plans, with enrollment required for Service Contract Act employees.
• Dental coverage.
• Vision coverage.
• 401(k) retirement savings plan with company match.
• Life insurance.
• Paid Time Off (PTO).
• On-site cafeterias and fitness centers in major locations.
• Education assistance.
• Service recognition.
• National discounts to movies, theaters, zoos, theme parks, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level