Business Analyst I

Cotiviti•Remote,

18h•$76,000 - $98,000•Remote

About The Position

The Business Analyst supports the product team in delivering new products, enhancing existing products, and implementing medium- to large-scale projects. The role liaises with technical delivery professionals and subject matter experts to ensure solutions meet business needs, and supports user acceptance testing. This is a remote role with a schedule consistent with the Eastern Time Zone. Interviews are conducted virtually.

Requirements

Bachelor’s degree required.
3–5 years of experience with business process development.
1–3 years of experience in project management and Agile product development methodologies.
Strong relationship-building skills and customer orientation, including the ability to collaborate with business partners to define needs, address issues, and answer questions.
Ability to interact sensitively and diplomatically with business users while challenging existing procedures and building collaboration around project goals.
Ability to translate business needs into product features.
Strong critical-thinking skills and strict attention to detail in actions and documentation.
Sense of urgency and strong organizational skills, including thorough documentation of results.
Strong written and verbal communication skills, including communication with remote and international resources.
Professional demeanor and ability to use appropriate language, tone, style, and structure in oral and written communications.
Positive and helpful demeanor with internal and external stakeholders; active listening skills.
Ability to handle multiple tasks, prioritize, and meet deadlines.
Ability to maintain strict confidentiality when handling sensitive information.
Self-driven, proactive, flexible, and able to adapt to a changing environment.
Intermediate Microsoft Excel skills and proficiency with Microsoft Office Suite, including Word, Outlook, Visio, and PowerPoint.
Ability to work independently and as part of a team, including within a matrix organization.
High initiative for excellence, results, and process improvement.
Highly developed financial and other qualitative and analytical skills.
Ability to work to short deadlines and time constraints.
Excellent presentation skills and solid oral and written communication practices.
Ability to work a schedule consistent with the Eastern Time Zone.
Ability to provide a dedicated, secure work area, high-speed internet access/connectivity, and office setup and maintenance.

Nice To Haves

Healthcare systems and operations experience preferred.
Experience with Smartsheet is a plus.

Responsibilities

Work with business partners to understand their operations and how current and future systems may improve productivity and quality.
Analyze business problems and opportunities and identify suitable solutions, which may include process improvement, systems enhancement, or user training.
Use business process modeling methods to produce outcome-based deliverables that inform Product Delivery teams and decision-making by business and IT partners.
Facilitate future-state process and visioning sessions with business partners.
Define measurable process-improvement objectives and participate in feature-grooming sessions.
Collaborate with the Product Manager to define project requirements and actively participate in the Agile Product team during implementation.
Represent business users in product testing and evaluation, ensuring the product meets customer and end-user requirements and mapping enhancements to business-process changes.
Work with training development teams to ensure content maps product capabilities to business-process execution.
Develop business use cases.
Complete ad hoc research, assigned projects, special projects, and other duties as assigned.
Complete responsibilities outlined in annual performance reviews and/or goal setting.
Perform duties with or without reasonable accommodation.