Business Analyst Associate

Fisher Investments•Plano, TX
•Onsite

About The Position

The Business Analyst Associate supports Fisher Investments’ Portfolio Management Technology Services team. Reporting to the Development Manager of PMG Technology Services, this role acts as a liaison and subject matter expert for software applications used by the Portfolio Management Group (PMG). The associate coordinates troubleshooting, diagnosis, and resolution of application challenges, learns new technology released for the business group, and performs application testing to help ensure systems work successfully. The role works with Product Owners and Scrum Teams to define requirements, analyzes business issues, supports internal and third-party applications, and assists users in partnership with the Help Desk, Corporate Systems, and Infrastructure. It also contributes to user-training and business-requirements documentation and workflows. The position is in-office, with possible eligibility for a hybrid work-from-home program based on role, tenure, and performance.

Requirements

  • Bachelor's degree in MIS, computer science, math, or another related field.
  • 1–3 years of experience working as an individual contributor on software development teams.
  • Experience in project management and requirements analysis.
  • Previous Information Technology experience, ideally in Wealth Management Technology, with a proven ability to handle application-related projects within one's own group.
  • Superior analytical and problem-solving skills.
  • Ability to work independently and prioritize work based on business needs.

Nice To Haves

  • Information Technology experience in Wealth Management Technology.

Responsibilities

  • Work closely with the Product Owner and assist in defining requirements for one or more Scrum Teams.
  • Act as a business expert and analyze issues to help resolve multifaceted business problems.
  • Provide comprehensive application support to the business in coordination with the Help Desk, Corporate Systems, and Infrastructure.
  • Support major internal and third-party software applications.
  • Help create documents and workflows related to user training and business requirements.
  • Learn new technology released for the business group and perform application testing.

Benefits

  • 100% paid medical, dental, and vision premiums for the employee and qualifying dependents.
  • A 50% 401(k) match, up to the IRS maximum.
  • 20 days of PTO, plus 10 paid holidays.
  • Family Support programs, including 8-week Paid Primary Caregiver Leave, $10,000 fertility, family-forming, and hormonal health assistance, and backup child, adult, and elder care.
  • Customized learning and development framework for every employee.
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