Associate Business Analyst

BlueCross BlueShield of Tennessee • Nashville, TN

3d • Remote

About The Position

The Associate Business Analyst supports Operational Oversight and Compliance initiatives through operational reporting, data analysis, process oversight, and Excel-based reporting, with a focus on TennCare Employment and Community First CHOICES (ECF CHOICES) and Long Term Services and Supports (LTSS). The role monitors data for timeliness and compliance, assists with external audits, identifies potential issues, and helps develop solutions and process improvements that enhance efficiency and resource utilization.

The analyst partners with internal teams and stakeholders on compliance activities, audit reviews, operational reporting, and ongoing process improvement. The role analyzes data, investigates identified issues, recommends improvements, and supports alignment with contractual and regulatory requirements. Reporting is completed in Excel; basic Excel skills are preferred, and advanced data development or business intelligence expertise is not required.

This is a remote, Monday-Friday position. Employees must be able to work either 6:45 AM–3:15 PM CST or 7:00 AM–3:30 PM CST and must reside in Tennessee. The role requires independent work, attention to detail, and management of multiple priorities and deadlines. Employees are expected to use AI-enabled tools responsibly, following established workflows, templates, and policies.

Requirements

• High school diploma or equivalent.
• Two years of technical or operational experience, or equivalent demonstrated experience through successful completion of the BlueSky program.
• Ability to work independently with minimal supervision or in a team environment sharing responsibility, roles, and accountability.
• Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Proficient oral and written communication skills.
• Proficient interpersonal and organizational skills.
• Strong attention to detail and ability to prioritize multiple deadlines.
• Ability to work remotely while residing in the State of Tennessee.

Nice To Haves

• Three or more years of experience in data analysis, compliance, or audit review.
• ECF CHOICES/LTSS experience.
• Auditing credentials.
• Basic Excel skills, including conditional formatting, navigating worksheets, understanding rows and columns, basic formulas, sorting and filtering data, and copy-and-paste functions.

Responsibilities

• Provide recommendations that support the design, development, assessment, and implementation of organizational management projects, policies, and procedures.
• Participate in business process improvement projects for internal business groups to improve business results.
• Contribute to cost/benefit evaluations of external and internal resources.
• Analyze business requirements and production specifications to improve the effectiveness of management operations.
• Monitor data for timeliness and compliance standards and provide Excel-based operational reporting.
• Assist with external audits and audit reviews, identify potential issues, and investigate identified issues.
• Support development of solutions and process improvements that enhance efficiency and resource utilization.
• Collaborate with internal teams and stakeholders to support compliance activities and alignment with contractual and regulatory requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED