Associate Business Analyst

BlueCross BlueShield of Tennessee • Nashville, TN

2d • Remote

About The Position

BlueCross BlueShield of Tennessee is hiring an Associate Business Analyst on its Operational Oversight – Compliance team. The role supports compliance initiatives through operational reporting, data analysis, process oversight, and Excel-based reporting, with a focus on TennCare Employment and Community First CHOICES (ECF CHOICES) and Long Term Services and Supports (LTSS). The analyst monitors data for timeliness and compliance, assists with external audits, identifies potential issues, investigates findings, recommends improvements, and helps develop solutions that improve efficiency and resource utilization. The role partners with internal teams and stakeholders to support compliance activities, audit reviews, reporting, and process improvement, helping ensure operational activities align with contractual and regulatory requirements.

The position is remote and candidates must reside in Tennessee. The schedule is Monday through Friday, working either 6:45 AM–3:15 PM CST or 7:00 AM–3:30 PM CST. Candidates should be comfortable using Excel for day-to-day operational reporting and analysis. Basic Excel skills are preferred; advanced Excel expertise and business intelligence or data development skills are not required. The organization encourages responsible use of AI-enabled tools, guided by established workflows, templates, and policies.

Requirements

• High school diploma or equivalent.
• Two years of technical or operational experience, or equivalent demonstrated experience through successful completion of the BlueSky program.
• Ability to work independently with minimal supervision or function in a team environment, sharing responsibility, roles, and accountability.
• Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Proficient oral and written communication skills.
• Proficient interpersonal and organizational skills.
• Strong attention to detail, analytical ability, organization, and time management.
• Ability to prioritize multiple deadlines and work independently in a fast-paced environment.
• Basic Excel capabilities preferred, including conditional formatting, navigating worksheets, understanding rows and columns, basic formulas, sorting and filtering data, and copy-and-paste functions.

Nice To Haves

• Experience with ECF CHOICES and LTSS.
• Basic Excel skills, including conditional formatting, worksheet navigation, basic formulas, sorting and filtering, and copy-and-paste functions.

Responsibilities

• Provide recommendations supporting the design, development, assessment, and implementation of organizational management projects, policies, and procedures.
• Participate in business process improvement projects for internal business groups to improve business results.
• Contribute to cost/benefit evaluations of external and internal resources.
• Analyze business requirements and production specifications to improve the effectiveness of management operations.
• Monitor data to meet timeliness and compliance standards.
• Assist with external audits and audit reviews.
• Analyze data, investigate identified issues, and recommend process improvements.
• Support operational reporting and efforts to ensure activities align with contractual and regulatory requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED