Business Analyst 1 - WMS Maximo

CoServ•Denton, TX

About The Position

The Business Analyst 1 supports business users, business processes, and business systems through process analysis, project management, and testing. The role identifies opportunities to improve the efficiency of existing and new processes by analyzing and optimizing processes, gathering functional requirements, developing business cases as needed, and designing, defining, and documenting processes. The Business Analyst 1 also helps address new business ideas and concepts through operational process changes and/or technological solutions.

Requirements

High school diploma or GED equivalency.
Bachelor’s degree in Business, Economics, Technology, or a related field, or equivalent experience.
0–3 years of experience as a Business Analyst.
Strong organizational and time-management skills.
Proficiency with Microsoft Office software, including Outlook, Word, Excel, PowerPoint, OneNote, and Teams.
Strong written and verbal communication skills.
Strong analytical, critical-thinking, and problem-solving abilities.
Strong adaptability and ability to work in fast-paced environments.
Ability to operate office machinery, such as a copier, fax machine, and personal computer.
Ability to operate office equipment such as a computer, telephone, copier, and mobile devices.
Ability to lift a minimum of 25 pounds.
Ability to drive occasionally as needed, including to corporate headquarters.
Ability to sit for long periods of time and use a computer for extensive periods.
Must have and maintain a valid Texas driver’s license.
Able to work extended hours as needed or directed and travel to conferences or training events as necessary or directed.

Nice To Haves

Broad range of technology exposure.
Experience with business process modeling.
In-depth understanding of organizational data flow and its use in management decision-making.
Strong presentation and negotiation skills.
Knowledge of Business Process Model & Notation standards.
Comprehensive knowledge of Microsoft products.

Responsibilities

Support business or technical clients in creating project business cases.
Collect and analyze data for potential business expansion.
Identify business opportunities and recommend process improvements that improve quality and meet efficiency goals.
Facilitate project activities and coordinate with other teams to produce better business outcomes.
Test business processes and recommend improvements.
Assist with coordination of user acceptance testing.
Determine and use efficient requirement-solicitation methods, including interviews, focus groups, surveys, workshops, or formal reviews of existing documentation.
Assist with coordinating project meetings, interactive sessions, and team collaboration workshops.
Assist with developing training documents and programs.
Follow CoServ safety and operating rules, procedures, and guidelines, including reporting unsafe practices to a supervisor.
Follow CoServ Information Security Handbook policies, procedures, and guidelines, including reporting suspected information security incidents to Tech Support.
Attend a minimum of 8 hours of required company training and employee development.
Perform other duties and activities as directed.