Business Analysis Specialist

TD•Toronto, ON

9d•Onsite

About The Position

Wealth Platform Journey owns innovating, delivering and maintaining pan-Wealth technological capabilities that enable TD Wealth strategic priorities. The Client Servicing Product Group owns the end-to-end shared client servicing functions across Direct Investing and Advice which includes client onboarding, account maintenance, money movement, and workflow & digitization. This team works closely with other Journeys, control partners and Business Architecture to ensure that Wealth achieves the strategic commitments of Deepening Relationships, Fast & Simple and Disciplined Execution. Reporting to the Senior Manager, Client Servicing Product Group - the successful candidate will directly support the Wealth Client Servicing Product Group Owner and Product Owners to push complex initiatives through to successful execution, specifically ideation, requirements, BOT testing, defect triage and change management activities within both the API and Orders pods in the Trading Product Group.

Requirements

7+ years of experience in business analysis (BA accreditation is an asset)
Proven experience in successful requirements delivery for large, complex, multi-stakeholder programs/projects
Prior experience in Agile requirements delivery is an asset
Experience in Wealth products, systems is a strong asset
Prior experience working in / with Journeys an asset
Advanced knowledge of business analysis, project delivery practices and standards across the Journey life-cycle
Strong level of proactivity and ability to deal with ambiguity
Strong leadership with a demonstrated ability to effectively collaborate with all levels as well as external vendors
Strong verbal/written communication, collaboration, and facilitation skills, adapting style and technique to a diverse audience

Responsibilities

Support innovation and ideation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement
Apply analytical skills to effectively understand business problems, impacted stakeholders, and proposed solutions to ensure alignment to TD's risk appetite
Lead end-to-end business requirements management for key Features, working collaboratively with various stakeholders, with a focus on the customer
Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business/product subject matter expertise as well as recognize and drive the focus toward business value
Identify, document, and validate current state processes and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decision
Lead and support creation of key Journey artifacts (i.e. PIA / DIA / CRA) for specific Features
Proactive identification and management of requirement risks, issues, assumptions, dependencies, and constraints
Contribution to Change Management deliverables (stakeholder analysis, BOT testing, gap analysis, change planning, etc.) to ensure readiness of our customers, colleagues and cross-functional stakeholder groups
Support implementation and post-implementation planning and activities.
Support the product owner in maintaining strategic capability roadmaps, business case models and post-implementation reviews
Support the scrum master and release train engineers in maintaining JIRA hygiene, reporting on delivery velocity and optimizing delivery processes
Works autonomously as the lead business analyst and contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices