Senior IT Business Analysis Specialist

Marsh McLennan • Phoenix, AZ

3d • Hybrid

About The Position

Marsh & McLennan Shared Services LLC is seeking a full-time Senior IT Business Analysis Specialist based in the Phoenix, AZ office, with a hybrid work schedule permitted. This role involves planning, developing, and implementing technology- and process-based solutions, and collaborating with business leaders, clients, and vendors to identify business needs, define process requirements and systems specifications, and implement solutions. The specialist will also manage application development and QA testing delivery, maintain requirement documents throughout the application development life cycle, act as a subject matter expert for internal application users, and conduct data analysis to evaluate application usage trends and identify improvement opportunities. Marsh Risk is part of Marsh, a global leader in risk, reinsurance, capital, people, investments, and management consulting, operating in 130 countries with over 95,000 colleagues and annual revenue exceeding $27 billion. Marsh is committed to fostering a diverse, inclusive, and flexible work environment, attracting and retaining talent from various backgrounds. The company supports a hybrid work model, requiring colleagues to be in the office or onsite with clients at least three days per week, with office-based teams designating an 'anchor day' for in-person collaboration.

Requirements

• Must have a Master’s degree or foreign equivalent in Business Administration, Management Science, or a related field plus seven (7) years of experience in the position offered or a related position.
• Must have four (4) years of experience with all of the following: Managing global development and rollout of enterprise components; Leading Agile ceremonies by working with developers, testers, UI/UX designers, POs, and business stakeholders using Azure DevOps; Scrum board grooming, feature prioritization, managing user story dependency, and documenting action items and feedback every sprint; Agile/Scrum project management methodologies; Identifying roadblocks and working with support teams to remove impediments; Executing product roadmaps by working with technology stakeholders to finalize product backlog and release plans; Managing and spearheading Operational Acceptance Criteria (governance) process to evaluate operational readiness of applications; Managing financials and budget for portfolio by projecting forecasts, tracking actuals, and reconciling variance.

Responsibilities

• Plan, develop, and implement technology- and process-based solutions.
• Collaborate with business leaders, clients, and vendors to identify business needs, define process requirements and systems specifications, and implement solutions.
• Define requirements and deliver finalized products after agreement with client and manager.
• Handle delivery for Application Development and QA testing.
• Update and maintain requirement documents throughout application development life cycle.
• Act as subject matter expert, providing guidance and advice to internal application users on specific product tools to properly configure and run moderate to complex survey analytical projects.
• Run data analysis to evaluate application usage trends and identify improvement opportunities.

Benefits

• embracing a diverse, inclusive and flexible work environment
• hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees