Business Analysis Manager

PNC Bank•Cleveland, OH

8h•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As Business Analysis Manager within PNC's TM Operations Administration organization, you will be based in either Cleveland, OH or Pittsburgh, PA. The work schedule for this role is Monday - Friday, 8:00 AM - 5:00 PM EST. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

University / college degree, with 5+ years of industry-relevant experience.
At least 3 years of prior management experience is typically required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelors

Nice To Haves

Business Needs
Business Processes
Data Analytics
Decision Making
Management Reporting
Prioritization
Waterfall Model
Analytical Thinking
Business Case Justification
Business Process Design
Problem Solving
Project Management
Requirements Analysis
Service Request Management Process

Responsibilities

Manages a team (or multiple teams) that conduct research and discovery, and collect and interpret business and/or IT requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting.
Leads business analysts in the collation and articulation of business requirements; ensures strategic alignment between applicable functions.
May lead in the collation of complex IT requirements.
Communicates with key stakeholders on the establishment of expectations and priorities, to support business processes.
Consults on business cases, referring to scope, objectives, budget, schedule and risk assessment, while considering how these aspects integrate with other business and IT operations.
Establishes metrics and processes to ensure that all requirements are fully met.
Cultivates diverse teams and inclusive workplaces to expand thinking.
Role models our values with transparency and courage.
Takes action to drive change and innovation that will transform our business.
Takes personal ownership to deliver results.
Empowers and trusts others in decision making.
Raises the bar with every talent decision and guides the achievement of all employees and customer.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service