Business Agility & Execution Enablement Lead

M&T Bank•Buffalo, NY

16h•Hybrid

About The Position

The Business Agility & Execution Enablement Lead is a senior individual contributor on M&T Bank’s Customer Experience & The Way We Work Enablement team. The role strengthens how complex strategic initiatives plan, make decisions, collaborate, and deliver outcomes. Working with EPMO leaders, Release Train Engineers, initiative leaders, and functional partners, the Lead diagnoses systemic execution constraints and designs, tests, and evaluates targeted improvements to flow, decision effectiveness, cross-functional collaboration, and delivery reliability. Through leadership and team coaching, the role builds business agility and connects capabilities across product, service design, change management, technology, operations, and risk and control. The Lead influences without direct authority and owns agreed enablement interventions, measures of impact, and capability transfer. The role does not own initiative delivery, the integrated program plan, budget, or train coordination; accountable initiative, train, and functional owners remain responsible for implementing and sustaining improved practices. This role follows a hybrid work model, requiring onsite presence four days per week at an M&T Bank regional office. Candidates must live within reasonable commuting distance of one of the listed offices. The annual pay range is $107,500 to $179,100, with specific compensation based on the successful candidate’s knowledge, skills, and experience.

Requirements

Bachelor’s degree and at least 6 years of relevant work experience, or, in lieu of a degree, a combined minimum of 10 years of education and relevant work experience.
At least 4 years of relevant Agile work experience.
Excellent communication skills.
Excellent facilitation skills.

Nice To Haves

Experience in enterprise transformation, Agile delivery, business agility, organizational effectiveness, program execution, or related disciplines.
Experience supporting complex strategic initiatives involving multiple business and technology functions.
Demonstrated ability to diagnose systemic execution challenges and translate them into practical improvements.
Strong understanding of Agile, Lean, systems thinking, continuous improvement, and organizational effectiveness practices.
Strong facilitation, coaching, influencing, problem-solving, and stakeholder-management skills.
Experience using qualitative and quantitative insights to evaluate execution effectiveness and guide improvement.

Responsibilities

Assess complex strategic initiatives to identify systemic barriers to effective planning, decision-making, coordination, and delivery.
Identify root causes of recurring execution challenges, including ineffective handoffs, late engagement, unclear decision-making, unresolved dependencies, and avoidable rework.
Use observations, delivery insights, and data to identify opportunities to improve execution, distinguishing isolated delivery issues from broader challenges that require intervention.
Partner with PMO leads, RTEs, initiative leaders, and functional partners to design and test practical improvements to ways of working.
Improve practices that strengthen flow, cross-functional engagement, decision-making, planning, and delivery predictability.
Establish measures to evaluate whether interventions improve execution effectiveness and adapt approaches based on results and learning.
Improve how cross-functional capabilities are engaged and connected throughout planning and execution.
Enable earlier engagement of product, service design, change management, technology, operations, risk and control, and program delivery partners.
Identify friction across functions and help teams establish more effective ways of working together.
Reinforce an outcome-focused approach that considers business, customer, employee, operational, and risk impacts.
Coach leaders and teams to adopt and sustain more effective execution practices.
Lead agreed enablement interventions through implementation and transition them to accountable initiative or functional owners.
Establish practical routines, tools, and practices that teams can sustain independently.
Capture learning and translate successful approaches into practices that can be applied across strategic initiatives.
Apply Agile coaching, business agility, organizational effectiveness, and continuous improvement practices to help initiatives become more adaptive, predictable, and outcome-focused.