Business Advisor Field Support Specialist

United Franchise Group Payroll Inc•West Palm Beach, MO

51d•$60,000 - $70,000

About The Position

United Franchise Group is seeking a Business Advisor / Field Support Specialist to support Signarama franchise owners across an assigned territory. This hands-on position involves visiting stores, working with owners and their teams, identifying opportunities, solving problems, and helping businesses improve profitability and performance. The role serves as a coach, advisor, problem-solver, and trainer, and travels approximately 50% of the time. The specialist works with franchisees on sales, operations, marketing, staffing, financial performance, training, technology, and business practices. The position also collaborates with the corporate team to ensure franchisees have the support and resources they need, while building long-term relationships with owners and their teams.

Requirements

Experience in the sign industry, such as in a sign shop, sign franchise, signage manufacturing, sales, production, installation, or a related area.
Experience working with budgets and P&L statements.
Understanding of sales, marketing, and retail business practices.
Experience helping businesses improve processes and profitability.
Strong project management and organizational skills.
Ability to help franchisees address labor, vendor, supplier, and operational challenges.
Strong communication and relationship-building skills.
Comfort working with owners, managers, and employees at all levels.
Strong problem-solving skills and willingness to get involved and find solutions.
Technical aptitude and ability to learn new technology quickly.
Proficiency with Microsoft Office and other common business software.
Valid driver's license and automobile insurance.
Flexibility to travel approximately 50% of the time.

Nice To Haves

Previous experience as a Business Advisor, Field Support Specialist, Operations Manager, General Manager, or in a similar role.
Franchise experience.
Experience with graphic design software, point-of-sale systems, accounting software, or other technology commonly used in the sign industry.

Responsibilities

Visit franchise locations to assess what is working and identify opportunities for improvement.
Work with owners and managers on sales, operations, marketing, staffing, and profitability.
Review P&Ls and other financial information to identify growth opportunities.
Help franchisees set realistic goals and create plans to achieve them.
Provide guidance on marketing programs, training, technology, and best practices.
Troubleshoot operational and technical challenges.
Share ideas and successful practices from other Signarama locations.
Work with the corporate team to ensure franchisees receive necessary support and resources.
Build strong, long-term relationships with franchise owners and their teams.
Help franchisees address business challenges and celebrate successes.
Travel approximately 50% of the time throughout the assigned territory.