Business Administrator

Visual Marking Systems Inc•Twinsburg, OH

1d•$42,000 - $50,000•Onsite

About The Position

Visual Marking Systems is seeking a Business Administrator to monitor the order-entry platform inbox, process incoming orders, create purchase orders in the ERP system, and review and correct purchase-order errors that prevent processing. The role supports customers from order entry through post-sale service and coordinates with internal teams to meet customer needs. The position is onsite in the office, Monday through Friday, from 8 a.m. to 5 p.m. It is exempt status and offers a starting salary of $42,000–$50,000 per year, commensurate with experience.

Requirements

High school diploma or GED required.
Comfort with technology, ability to learn new systems quickly, and adaptability to evolving technical needs.
Excellent phone and communication abilities.
Strong organizational and multitasking skills in a fast-paced environment.
Ability to manage time, solve problems, and resolve conflicts.
Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.

Nice To Haves

Associate's degree or comparable secondary education, training, certification, or experience.
Two years of experience in a business-to-business or administrative setting.
Experience using an ERP system.
Ability to read and interpret blueprint drawings and/or engineering prints.
Familiarity with CRM platforms such as Vantage, Salesforce, Monday.com, Plan Prophet, or Asana.
Familiarity with ERP/MRP platforms such as E4/EPMS, SAP, or Syteline.

Responsibilities

Monitor the order-entry platform inbox and process incoming orders.
Create purchase orders in the ERP system and correct errors that prevent purchase orders from processing.
Enter orders daily through automated systems, customer-driven portals, EDI, or the VMS platform.
Provide post-sales service, including issuing RMAs, sending shipment notifications, updating order statuses, expediting orders, maintaining specified timelines, and coordinating with internal VMS team members.
Become proficient in VMS-specific software and its ERP system.
Communicate with clients, customers, and VMS team members by email, phone, or portal.
Research and identify opportunities for upselling or involving the sales team.
Build positive, collaborative, and productive relationships with customers and internal team members.