Business Administrator

Power Wellness•Cincinnati, OH

About The Position

The Business Administrator serves as a liaison between the management team and corporate office regarding center operations. The role provides non-manual services related to the center’s general business operations, including human resources support, hiring and employee paperwork, accounting activities, membership account maintenance, payroll and benefits information, and serving as a core business software resource. The Business Administrator may also oversee and lead a center department as designated by the Center Director or Operations Manager.

Requirements

  • High school diploma or GED required.
  • CPR/AED certification required within 90 days of hire.
  • Excellent interpersonal and communication skills, with the ability to work with members in a positive, service-based manner.
  • Ability to multitask and maintain a controlled, professional demeanor, with strong organizational skills and efficiency.
  • Proficient computer skills.
  • Ability to exercise sound business judgment without supervision on significant human resources and administrative matters.

Nice To Haves

  • Bachelor’s degree, associate degree, or equivalent from a two-year college preferred.
  • At least 4 years of experience in a business or accounting environment preferred.

Responsibilities

  • Coordinate and process prospective job applications.
  • Onboard all new employees hired at the center.
  • Maintain accurate team member personnel files at the center and in coordination with the corporate office, and help ensure center compliance.
  • Complete paperwork related to workers’ compensation and short- and long-term disability in coordination with the Center Director and corporate office.
  • Support the management team with employee relations and provide support and backup to center managers and departments as needed.
  • Respond to membership issues and questions concerning account and membership status and billing.
  • Send monthly and yearly expiration letters, statements, EFT returns, and credit card expiration letters to members, and update member accounts accordingly.
  • Oversee final payroll submission to the corporate office and distribution of biweekly payroll checks, including corporate letters or memos.
  • Monitor mandatory employee requirements, including CPR renewals and annual evaluations, and provide managers with anniversary and birthday reminders.
  • Reconcile daily POS cash and deposits, balance and process petty cash, and maintain change for the service desk and café.
  • Manage accounts payable, including receiving and coding invoices and seeking payment approval; maintain center vendor accounts and handle vendor issues with the corporate office; prepare and submit billing statements for rent and outside services.
  • Work Manager on Duty shifts as assigned.
  • Maintain proficiency in core business software relevant to job duties and responsibilities.
  • Be flexible and accommodating with center hours, work schedules, and scheduling appointments for prospects and members.
  • Perform other duties as assigned.
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