Business Administrator

Griffin Fluid Management•Midland, TX

17h

About The Position

The Business Administrator supports the overall rental effort, focusing on incoming calls, rental contract generation, and rental equipment maintenance. The role coordinates equipment availability, rental agreements, repairs, deliveries, pickups, and related records in collaboration with branch management and the service, sales, and fleet teams.

Requirements

High school diploma or equivalent required.
Previous experience in a sales or customer service environment.
Ability to build rapport with staff and customers.
Professional phone demeanor.
Strong written and oral communication skills.
Ability to self-organize and work independently.
Intermediate computer skills, including Microsoft Word, Excel, and data entry.

Responsibilities

Monitor rental equipment utilization in cooperation with branch management.
Manage start and stop dates on rental contracts and maintain equipment hours in the ERP system.
Coordinate equipment availability and status, maintain an accurate utilization spreadsheet, and communicate daily with the Service Department about availability and repair status.
Generate repair orders and communicate with customers about repair bills.
Oversee purchase orders for sub-rentals and freight.
Coordinate and track rental drivers for equipment deliveries and pickups and maintain an accurate rental log.
Create and manage rental agreements through completion; obtain current customer certificates of insurance and maintain insurance records.
Arrange service maintenance for rental equipment and review rental-contract reports with the branch manager.
Work with service and sales departments on post-rental charges.
Add rental item codes to the ERP system and transfer small equipment from Sales to the Rental fleet.
Assist Accounts Payable with discrepancies in sub-rental invoices.
Oversee proper receipt of RPO/CVO fleet in the ERP system.
Work with the Fleet Manager to provide information and answer questions about equipment availability and specifications.
Coordinate equipment moves between branches and track them with other locations.
Assist with customer rental reports as requested.
Maintain and review paperwork for deliveries and shipments; initiate repair orders for returned rental equipment and document damage reported by the service team.
Assist with parts inventory management and purchase and receive parts for the service team.
Maintain records of branch-level test certifications.
Perform other related duties assigned by management that contribute to the team effort.