Business License Administrator

City of Saratoga Springs•Saratoga Springs, UT

8d•$23 - $27

About The Position

The Business License Administrator coordinates Saratoga Springs’ business licensing program. Duties include reviewing and processing applications, coordinating with City departments and outside agencies, assessing and collecting fees, supporting compliance and enforcement, and advising the public and businesses. The position works under the specific direction of the City Recorder, with all employees also under the general supervision of the City Manager. The role assists applicants and the public, determines necessary inspections, maintains licensing files and digital records, and follows up with businesses that are unlicensed or have expired licenses. It may also involve business inventories, inspections, reports and recommendations, and representing the City at meetings, hearings, or court appearances. Other duties may be assigned.

Requirements

High school diploma or GED equivalent.
Two years of experience as a Business Development Clerk or in an equivalent position.
Valid Utah driver license.
Obtain a Utah Business Licensing Association Certificate within two years of hire.
Strong familiarity with state statutes and municipal codes, including the ability to research, navigate, and apply relevant statutes and ensure compliance.
General knowledge of municipal government operations, particularly business license administration procedures.
General office management and PC computer operations knowledge.
Working knowledge of modern office practices, grammar, spelling, and punctuation.
Working knowledge of current City business statutes regarding legality of operating in Saratoga Springs, conditional uses and violations, legal activities, inspections, and confidentiality of information.
Attention to detail and ability to meet legal and procedural deadlines.
Ability to analyze and interpret administrative procedures and regulations.
Ability to interact professionally, pleasantly, and courteously with the public in all situations.
Ability to use Microsoft Office programs, including Word, Excel, Outlook, and PowerPoint.
Ability to apply and follow rules, regulations, policies, and procedures.
Ability to provide good customer service and work cooperatively and effectively with appointed officials, the public, and other employees.
Clear, concise, and professional oral and written communication skills.
Sound judgment.
Ability to work independently with general supervision and handle stressful situations calmly.
Ability to determine processes and methods best suited to accomplish job duties.
Ability to sit at a desk or table and operate a computer and related equipment; type, read, proofread, interpret, and apply information.
Ability to stoop or bend to move items into and between file drawers; regularly walk, stand, or stoop.
Ability to lift, carry, push, pull, or move boxes weighing up to 30 pounds and carts of items weighing up to 100 pounds.
Ability to work at a computer for sustained periods while maintaining efficiency, attention to detail, alertness, proficiency, and accuracy.
Ability to drive to meetings and appointments.
Pre-employment drug testing, proof of employment eligibility, and a background check are required.

Responsibilities

Coordinate the City’s business licensing program, including advising business owners of requirements, communicating about applications and renewals, collecting fees, approving and issuing licenses, and maintaining business license files and digital records.
Assist the public with general information and completion of required licensing forms.
Receive business license applications and determine which inspections are necessary for approval.
Communicate as needed with Utah State, Utah County, Saratoga Springs Fire and Police, Planning, and other related City departments.
Contact unlicensed businesses and businesses with expired licenses to support compliance with the licensing ordinance, using telephone, in-person contact, and correspondence.
Coordinate with Code Enforcement and Legal Departments when needed for delinquent and unlicensed businesses, and follow through with necessary collection procedures.
Use the City-Works Program for Business License Administration.
May inventory businesses and create directories of licensed businesses.
May inspect businesses or property and evaluate them against applicable ordinances to determine violations.
Assist boards and attorneys with business license information, including compiling data, preparing reports, and making recommendations as needed.
May represent the City of Saratoga Springs at meetings, hearings, and court appearances concerning the business licensing process.
Perform other duties as assigned.