Business License Specialist

PFG | Performance Good Group

12d

About The Position

The Business License Specialist manages the full lifecycle of business and tax license compliance across the organization. The role administers license applications, renewals, research, regulatory monitoring, and compliance-related projects to support compliance with federal, state, provincial, and local licensing requirements. The specialist works with government agencies, external service providers, and internal stakeholders to support compliance, resolve notices, conduct research, and improve processes. The position requires careful handling of confidential and sensitive information in accordance with data privacy regulations, company confidentiality standards, and information security protocols.

Requirements

Associate degree or equivalent experience; preferably in Accounting, Business Administration, Finance, or a related field. A two-year degree, preferably in Accounting or Business, is listed as a required qualification.
At least 2 years of experience in business licensing, permit administration, tax compliance, regulatory compliance, or a related discipline.
Experience managing multiple compliance deadlines in a high-volume environment.
Strong analytical, problem-solving, and organizational skills.
Advanced proficiency in Microsoft Excel and Microsoft Office applications.
Excellent verbal and written communication skills.
Ability to work independently and prioritize multiple competing tasks and deadlines.
Strong attention to detail, accuracy, thoroughness, and follow-through.
Ability to maintain confidentiality and handle sensitive information with discretion.
Sound business judgment and a proactive approach to issue resolution.
Strong project management and time management skills.
Ability to produce high-quality work under pressure and meet strict deadlines.
Self-motivated and ambitious.

Nice To Haves

Experience with LicenseHQ or comparable business license management software.
Experience working with multi-state licensing programs and regulatory compliance requirements.
Familiarity with retail, distribution, wholesale, transportation, food, alcohol, tobacco, or other regulated industries.
A continuous improvement mindset and ability to identify efficiencies and strengthen compliance processes.

Responsibilities

Manage renewal and registration processes for a large portfolio of business licenses, permits, and tax registrations.
Prepare, submit, and complete license applications, renewals, and registrations accurately and on time.
Maintain accurate and complete records in LicenseHQ and other compliance management systems.
Research, interpret, and communicate federal, state, provincial, and local licensing requirements affecting company operations.
Monitor licensing changes and compliance requirements to ensure ongoing regulatory compliance.
Respond to government notices, inquiries, and correspondence related to business licenses, permits, and registrations.
Prepare, analyze, and validate data for license applications, renewals, reporting, and audits.
Partner with field finance, legal, tax, operations, sales, and other business functions on licensing compliance initiatives.
Assist with audits, examinations, and compliance reviews related to business licenses and permits.
Identify process improvement opportunities and participate in special projects as assigned.
Maintain working relationships with regulatory agencies and internal stakeholders.