Business License Administrator

City of Saratoga Springs•Saratoga Springs, UT

About The Position

The Business License Administrator coordinates the City’s business licensing program, including reviewing and processing applications, coordinating with other departments, assessing and collecting fees, issuing licenses, maintaining records, supporting the public and businesses, and enforcing licensing requirements. The position works under the specific direction of the City Recorder and under the general supervision of the City Manager. The role may also involve business or property inspections, preparing reports and recommendations, and representing the City at meetings, hearings, and court appearances related to business licensing.

Requirements

High school diploma or GED equivalent.
Two years of experience as a Business Development Clerk or in an equivalent position.
Valid Utah Driver License.
Obtain a Utah Business Licensing Association Certificate within two years of hire.
Familiarity with state statutes and municipal codes, including the ability to research, navigate, and apply relevant statutes and ensure compliance.
Knowledge of general municipal government operations, particularly procedures related to business license administration.
Knowledge of general office management and modern office practices, including proper grammar, spelling, and punctuation.
Working knowledge of current business statutes in Saratoga Springs, including business legality, conditional uses, violations, inspections, and confidentiality of information.
Ability to pay close attention to detail and meet legal and procedural deadlines.
Ability to analyze and interpret administrative procedures and regulations.
Ability to interact professionally, pleasantly, and courteously with the public in all situations.
Ability to use Microsoft Office programs, including Word, Excel, Outlook, and PowerPoint.
Ability to apply and follow rules, regulations, policies, and procedures and provide good customer service.
Ability to work cooperatively and effectively with appointed officials, the public, and other employees.
Ability to communicate clearly, concisely, and professionally, both orally and in writing.
Ability to exercise sound judgment, work independently with general supervision, and handle stressful situations calmly.
Ability to determine processes and methods best suited to accomplish job duties.
Pre-employment drug testing, proof of employment eligibility, and a background check are required.
Ability to perform the physical demands described, including working at a computer, walking and standing, moving boxes weighing up to 30 pounds and carts weighing up to 100 pounds, and driving to meetings and appointments.

Responsibilities

Coordinate the City's business licensing program, including advising business owners of requirements, communicating about applications and renewals, collecting fees, approving and issuing licenses, and maintaining physical and digital records.
Assist the public with general information and with completing required licensing forms.
Receive business license applications, determine required inspections, and coordinate with Utah State, Utah County, Saratoga Springs Fire and Police, Planning, and other City departments as needed.
Contact businesses that are unlicensed or have expired licenses to support compliance with the licensing ordinance, including by telephone, in person, and through correspondence.
Coordinate with Code Enforcement and Legal Departments regarding delinquent and unlicensed businesses and follow through with necessary collection procedures.
Use the City-Works Program for business license administration.
May inventory businesses and create directories of licensed businesses.
May inspect businesses or property and evaluate compliance with applicable ordinances.
Assist boards and attorneys with business license information, including compiling data, preparing reports, and making recommendations.
May represent the City of Saratoga Springs at meetings, hearings, and court appearances regarding the business licensing process.
Perform other duties as assigned.