Business Administration Analyst
About The Position
Within the Business Control Department Americas Division, the Business Administration function supports the management, governance, and day-to-day operations of Americas Division Operations (AD Operations). The team provides business administration, management reporting, operational governance, and analytical support, including headcount reconciliation and organizational reporting, Change-the-Bank (CtB) project and budget administration, location-strategy reporting, operational dashboards, management presentations, and recurring communications. The function also supports the Functional Control Office and Operations Examinations Support. The Analyst executes recurring Business Administration responsibilities and time-sensitive assignments within established policies, procedures, and reporting timelines while balancing multiple priorities. The role coordinates reporting inputs and materials for Operations Checkpoints, Operations Update Meetings, management working groups, and end-of-day reporting. The Analyst works with stakeholders across Operations, maintains accurate and presentation-ready deliverables, and contributes to workflow improvements using Excel, PowerPoint, and related reporting and data-transformation tools. Depending on developing capabilities and experience, the Analyst may manage assigned processes independently, support cross-functional projects, train incoming staff, develop reporting enhancements, and assist with initiatives to improve operational efficiency and management visibility.
Requirements
- Bachelor's degree in Business, Finance, Accounting, Economics, Management, or a related field.
- Recommended 1–3 years of experience.
- Experience supporting a business management, operations, PMO, finance, or controls function.
- Experience with budget and headcount reporting.
- Knowledge of operational risk, controls, audits, and governance frameworks.
- Ability to manage multiple projects and deadlines simultaneously.
- Experience preparing materials for senior management and executive committees.
- Management reporting and executive presentation skills.
- Advanced Excel and data analytics skills.
- Stakeholder management skills.
- Headcount and budget administration skills.
- Operational governance and risk support skills.
Responsibilities
- Execute recurring Business Administration responsibilities and ad hoc assignments in support of AD Operations, balancing priorities and delivering accurate, timely work.
- Perform headcount reconciliation and maintain organizational reporting resources, including the AD Operations organizational chart.
- Support CtB project and budget administration, including maintaining and enhancing project budget reporting.
- Prepare management presentations and recurring communications, including EMC and MOR materials and weekly operational updates.
- Support location-strategy reporting, operational dashboards, and other management analytical deliverables.
- Assist with First-Line Control Office and Operations Examinations Support activities, including RCSAs, FLOD testing, KRIs, control inventories, operational risk events, and audit-related support.
- Coordinate recurring operational governance activities, including Operations Checkpoints, Operations Update Meetings, and management working groups.
- Execute New Business-related responsibilities and support additional Business Administration processes as business needs evolve.
- Coordinate and support AM and PM Operations Checkpoints and other recurring operational oversight activities.
- Produce clear, concise, presentation-ready materials using Excel and PowerPoint for operational reporting and management communication.
- Identify opportunities to improve recurring processes and workflow efficiency through enhanced reporting, data visualization, and data-transformation capabilities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
