Business Account Manager - CPG

Acosta•Kansas City, KS
•$61,500 - $76,900

About The Position

The Business Account Manager II drives profitable growth by translating retailer and manufacturer strategies into actionable business plans. The role partners with internal teams, customer managers, and regional client leaders to deliver consistent execution, strong results, and best-in-class customer experiences. It provides strategic and analytical support for customer planning, manages trade investment and promotional analysis, and develops data-driven customer plans and recommendations. The position provides direction to Trade Specialists. The working environment combines office and field settings, and travel may be required up to 10%.

Requirements

  • Minimum of 3 years of experience in sales or marketing, including experience working with a major chain customer.
  • Strong proficiency in Excel and PowerPoint.
  • Working knowledge of Nielsen and other syndicated data sources.
  • Excellent communication and interpersonal skills, with the ability to collaborate and influence effectively.
  • Ability to think strategically, solve problems, and communicate clearly at multiple levels.
  • Strong organizational skills, including the ability to prioritize competing demands and follow through on commitments.
  • English proficiency required.
  • Ability to walk, bend, stoop, kneel, and lift up to 15 pounds.

Nice To Haves

  • Bachelor’s degree from an accredited four-year university preferred.
  • Bilingual skills may be required based on business needs.

Responsibilities

  • Develop and execute retailer-specific growth plans aligned with strategic direction set by senior leadership and clients.
  • Serve as a trusted point of contact for regional client leadership, ensuring alignment, consistency, and strong business outcomes.
  • Lead the Business Planning process with Business Insights, Planning, and Channel teams to improve key performance metrics.
  • Provide strategic direction and analytical support to Customer Managers for annual and quarterly business planning.
  • Build, manage, and optimize customer and wholesaler business plans that drive volume, distribution, and profitability.
  • Identify opportunities and risks in partnership with Region Broker Managers and cross-functional stakeholders.
  • Deliver actionable analytics and insights for category reviews, line reviews, new item presentations, and innovation launches.
  • Manage trade investment planning, including spend visibility, effectiveness measurement, and optimization.
  • Analyze promotional performance, base volume forecasts, and actual results to inform future strategies.
  • Develop customer-level distribution, merchandising, and activation targets supported by data-driven insights.
  • Use syndicated and internal data sources to inform strategic and tactical trade plans.
  • Conduct ad hoc financial and performance analysis, including pre- and post-event evaluations.
  • Participate in customer sales calls alongside the Customer Manager team, as appropriate.
  • Develop and present materials for CROSSVIEW Business Reviews, communicating insights and recommendations.
  • Ensure client plans are accurately built, maintained, and updated in CROSSVIEW and clients’ trade planning systems.
  • Provide direction to Trade Specialists.

Benefits

  • The company describes a supportive, collaborative environment, recognizes everyday wins, prioritizes work-life balance, and offers a growth environment for employee development.
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