Bus Strat & Init Mgr

Bank of America•Charlotte, NC

1d•Onsite

About The Position

This job is responsible for supporting the development and execution of strategic initiatives and/or processes aligned to priorities within a functional area and/or business. Key responsibilities include defining, developing, executing, monitoring, and/or refining strategic initiatives and processes in close collaboration with key stakeholders and internal partners. This job is responsible for analyzing processes, documenting business case opportunities, and implementing process improvement/transformation initiatives in support of strategic, operational and enablement capabilities to support Global Operations objectives. Key responsibilities include executing on change initiatives which may result in breakthrough cost efficiencies, quality, productivity, and risk mitigation. Job expectations include working with business leaders and subject matter experts, ensuring collaboration and transparency across integrated business and technology teams, and driving execution of solutions within the budget and timeline. This role is part of the Global Operations, Initiative Management Team. The Process Design Consultant partners with business subject matter experts, Process Owners/Delegates, Change Management to provide / maintain an end-to-end view of their processes, analyze impacts and data, challenge current state with a view at optimizing target state, support and highlight developed roadmaps, and contribute to the optimization of the organization through continuous improvement and process reengineering.

Requirements

10+ years of Process Design and/or Project Management experience
Strong leaderships skills with the ability to influence stakeholders at all levels
Exceptional written and verbal communication skills
Executive presence and ability to lead meetings, including meetings with executive participants
Strong analytical and problem-solving skills
Demonstrated success working in Matrix organization
Understanding of BOA’s Risk Management Framework and Business Controls
Proficient in problem analysis and solution design
Strong partnership skills – build broad-based business relationships across the organization using influencing skills while demonstrating strong conflict resolution capabilities

Nice To Haves

Continuous Improvement
Process Design and Simplification
Critical Thinking
Business Acumen
Strategic Thinking
Customer and Client Focus
Result Orientation
Analytical Thinking
Collaboration
Oral Communications
Stakeholder Management
Adaptability
Innovative Thinking
Planning and Prioritization
Program Management
Conflict Management
Decision Making

Responsibilities

Builds and/or executes business initiatives and/or processes, while partnering with stakeholders and partners
Solves complex problems and delivers on business initiatives and processes by applying subject matter expertise and technical knowledge of the business
Engages with key stakeholders, partners, and business leadership to deliver on business objectives
Performs analytics, assessments, and/or interpretation of data/information to identify business opportunities, derive insights, and measure outcomes
Develops strategic and tactical plans to drive progress towards business goals and objectives
Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
Assesses talent and builds bench strength for roles across the organization.
Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.