Bus Person

DRIFTWOOD HOSPITALITY MANAGEMENT•Cocoa Beach, FL

5d•Onsite

About The Position

The Bus Person clears and resets tables and assists food servers while providing courteous, professional, and efficient service to guests. The role includes maintaining restaurant cleanliness and service stations, delivering beverages, bread, and butter, transporting dirty tableware, preparing napkins and silverware, and helping servers deliver orders and pre-bus tables. The position also requires following hotel policies and safety, security, fire-prevention, and emergency procedures; reporting hazards, incidents, and property damage; maintaining a neat and well-groomed appearance; and assisting other restaurant personnel as needed. The hotel operates 24 hours a day, seven days a week, so shift days, starting times, and weekly hours may vary.

Requirements

Knowledge of state, federal, and corporate liquor regulations concerning service to minors and intoxicated guests.
A current Food Handler Card or willingness to obtain certification.
Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
Knowledge of appropriate table settings and service ware.
Basic English-language ability sufficient to understand customer inquiries and communicate simple instructions.
Ability to understand and apply written product-labeling instructions for safe use of products and processes within the hotel.
Ability to transport up to 50 pounds through a crowded room continuously throughout a shift.
Ability to lift up to 50 pounds.
Ability to move or push goods on a hand cart or truck weighing up to 100 pounds.
Ability to stand and walk constantly and to twist, bend, stoop, reach, talk, hear, see, and smile frequently.

Responsibilities

Quickly clear dirty table settings and prepare tables for resetting.
Promptly reset service ware according to standards.
Maintain restaurant cleanliness in accordance with hotel and health department standards.
Stock and maintain clean service stations with equipment and supplies, including silverware, linen, condiments, and other necessary items, before, during, and after shifts.
Serve guests beverages, bread, and butter and replenish them as needed.
Transport dirty tableware from the dining room to the dishwashing area.
Perform assigned general cleaning tasks using standard hotel cleaning products.
Fold napkins and roll silverware to maintain an adequate supply for meal periods.
Assist servers with order delivery and pre-bus tables.
Handle cleaning of unexpected spills and special guest requests to support guest satisfaction.
Follow company policies and safety and security procedures; use protective equipment and follow fire-prevention and emergency procedures.
Report unsafe conditions, accidents, injuries, near-misses, and property damage or loss to a supervisor or manager.
Maintain a neat, clean, and well-groomed appearance.
Perform other related duties as requested and assist other restaurant personnel when needed.