Bus Person Stocker - Edgewater Cafe

Four Winds Casinos•South Bend, IN

About The Position

The Bus Person Stocker is responsible for cleaning and resetting tables and monitoring them for guest needs while providing efficient, courteous service. The role supports food servers throughout guests’ meals, maintains clean and organized dining and side-station areas, and helps create a fun and respectful atmosphere for casino guests and employees. The position requires the ability to perform its essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities. A high school diploma or GED is preferred. Strong organizational and interpersonal skills are required. For the South Bend location only, employees must hold an active Indiana employee permit issued by the Alcohol and Tobacco Commission and complete an Indiana ATC-approved server training program. A Level 4 Gaming License is required. The role involves regular use of hands, reaching, talking, hearing, standing, and walking, along with lifting and moving items of varying weights. The work environment has moderate exposure to slippery surfaces and greasy areas. Noise is usually moderate and can become loud on the casino floor; the casino environment is typically smoky.

Requirements

Strong organizational and interpersonal skills.
Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
Ability to perform basic addition, subtraction, division, and multiplication.
Ability to apply common-sense understanding to detailed but uninvolved written or oral instructions and handle problems involving a few concrete variables in standardized situations.
Ability to regularly lift or move up to 25 pounds, frequently lift or move up to 50 pounds, and occasionally lift or move more than 75 pounds.
For the South Bend location only: an active employee permit issued by the Indiana Alcohol and Tobacco Commission and completion of an Indiana ATC-approved server training program.
A Level 4 Gaming License.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Clear and reset tables according to venue standards.
Assist food servers during guests’ meals and observe guests for service requests.
Clear dishes after guests finish eating and maintain a clean, neat eating area.
Keep side stations clean and stock dishes, silverware, paper supplies, and other required items.
Answer guest questions and refer them to appropriate management personnel when necessary.
Monitor guest alcohol consumption and respond accordingly.
Maintain professional grooming and appearance.
Keep sight lines neat and organized.
Sweep or mop as necessary.
Serve ice water as necessary.
Promote a fun atmosphere for casino guests.
Encourage mutual respect, dignity, and integrity among employees by setting positive examples.