Bus Person/Stocker - Copper Rock

Four Winds Casinos Career Site•South Bend, IN

About The Position

The Bus Person/Stocker cleans and resets tables, monitors tables for guest needs, and provides courteous, efficient service. The role supports food servers throughout guests’ meals, keeps dining areas and side stations clean and organized, and stocks dishes, silverware, paper supplies, and other required items. It also involves answering guest questions or directing them to management, monitoring guest alcohol consumption, serving ice water as needed, and maintaining professional grooming and appearance. The employee is expected to help create a fun atmosphere for casino guests and encourage mutual respect, dignity, and integrity among employees.

Requirements

  • Strong organizational and interpersonal skills.
  • Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
  • Ability to perform basic addition, subtraction, division, and multiplication.
  • Ability to follow detailed but straightforward written or oral instructions and address problems involving a few concrete variables in standardized situations.
  • Ability to meet the physical demands of the role, including regularly standing and walking; using hands to handle objects; reaching; and lifting or moving up to 25 pounds regularly, up to 50 pounds frequently, and more than 75 pounds occasionally.
  • Level 4 Gaming License required.

Nice To Haves

  • High school diploma or G.E.D. preferred.

Responsibilities

  • Clear and reset tables according to venue standards.
  • Assist food servers and observe guests for requests or service needs.
  • Clear dishes after guests finish eating and maintain a clean eating area.
  • Keep side stations clean and stocked with dishes, silverware, paper supplies, and other required items.
  • Answer guest questions and refer questions to appropriate management personnel when necessary.
  • Monitor guest alcohol consumption and respond accordingly.
  • Maintain professional grooming and appearance.
  • Keep sight lines neat and organized.
  • Sweep or mop as necessary.
  • Serve ice water as necessary.
  • Promote a fun atmosphere for casino guests and encourage mutual respect, dignity, and integrity among employees.
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