Bus Operator - 1st Year

City Utilities of Springfield•Springfield, MO

4d•Onsite

About The Position

Under the direction of the Supervisor-Bus Services or designee, the Bus Operator drives buses over specified routes according to time schedules and also drives small coaches for the Access Express System serving passengers with disabilities. This safety-sensitive position requires safe, reliable transportation, customer assistance, fare collection, completion of reports, and compliance with applicable laws and utility policies. The work is performed in a heated and air-conditioned bus, with possible exposure to weather while assisting passengers. Operators must be able to drive in any weather condition and work daytime and nighttime hours, split shifts, weekends, holidays, and overtime as required. The position includes approximately 160 hours of classroom and behind-the-wheel training and is subject to the Department of Transportation’s Drug and Alcohol Testing Program. City Utilities provides required uniform clothing.

Requirements

High school graduation or equivalent.
At least one year of experience driving large vehicles.
Valid Missouri CDL permit.
Obtain a CDL license, air-brakes and passenger endorsements, and complete the assigned training program or related classes within three months of employment.
Ability to operate a large vehicle safely and properly.
Ability to present a neat appearance and pleasant attitude, work closely with the public, make sound judgments in tense situations, and prepare records and reports.
Dependability and ability to work varying schedules.
Ability to provide good customer service to customers and fellow employees, interact positively and courteously, project a positive image of the utility, and communicate effectively with the public.
Ability to use digital tools and platforms, including Microsoft Office Suite, enterprise software, AI-enhanced applications, and self-service systems, and willingness and capacity to learn emerging technologies such as mobile devices, cloud-based systems, and data-driven platforms.
Ability to adhere to company policies and work successfully with diverse groups of people.
Ability to remain alert and aware of surroundings and respond to changing circumstances in a timely manner.
Ability to obtain and maintain DOT medical certification.
Ability to meet physical demands including sitting, standing, grasping, stooping, crouching, reaching, balancing, twisting, kneeling, pushing, pulling, climbing, and lifting; step up and down bus steps to assist passengers; and manually deploy a wheelchair ramp requiring lifting up to 35 pounds.
Ability to drive in any weather condition and work daytime and nighttime hours, split shifts, weekends, holidays, and overtime as required.
Compliance with Department of Transportation Drug and Alcohol Testing Program requirements.

Nice To Haves

Special training in operating diesel-powered transit buses or heavy-duty trucks.
Knowledge of the city street system.

Responsibilities

Conduct bus safety checks at the beginning of and during shifts; promptly report major mechanical problems and report minor problems at the end of the shift.
Comply with local, state, and federal laws relating to bus operation and utility safety rules; report schedule delays, detours, accidents, and injuries as soon as possible.
Operate buses safely and reliably, providing passengers with a smooth and comfortable trip; regulate heating, air conditioning, lighting, and ventilation systems.
Answer passenger questions about schedules, routes, transfer points, and street locations, and maintain order on the bus.
Assist passengers with disabilities onto fixed-route buses and Access Express vehicles; comply with ADA requirements and operate operational and ADA-related equipment.
Collect fares and prepare reports for each run or trip; prepare accident/incident, first-aid, and delay reports and forward them to the Bus Supervisor; file police reports as needed.
Complete training provided and required by City Utilities.
Perform other related duties as assigned by management.