Buried Drop Technician-FO

Uniti•Comer, GA

About The Position

As a Buried Drop Technician on Kinetic’s team, you will install buried copper, fiber, and coaxial cable from the network hub to customers’ homes. This hands-on field technician role connects customers to internet, voice, and entertainment services through quality cable installation, with a strong focus on safety and customer service. The position is safety sensitive and is described as an entry-level, full-time role. It provides hands-on experience that may support advancement into other fiber optic and telecommunications careers. The work involves operating trenching and boring equipment, performing underground utility locates when applicable, using a handheld computer to manage job tasks, and completing installation paperwork. Technicians also promote Kinetic products and services and train new employees in daily job functions. The role requires outdoor field work and includes frequent physical activity, driving a van, and exposure to varied weather and job-site conditions.

Requirements

  • Ability to walk at least ½ mile while operating a drop plow that places service cable.
  • Ability to work a schedule that includes overtime, callouts, and standby as needed.
  • Basic technology and math skills.
  • Ability to distinguish colors in color-coded cable.
  • Ability to lift and carry up to 70 pounds.
  • Ability to successfully complete required training.
  • Ability to obtain and maintain a valid driver’s license and a safe driving record.
  • Ability to pass a pre-employment DOT physical and maintain the DOT physical attributes required for the job.

Nice To Haves

  • Previous experience with buried cable, fiber optic installation, utility construction, drop plow operation, trenching, boring, or telecommunications field work; the posting notes this is helpful but not required unless specified by the posting location.
  • Strong safety mindset, mechanical aptitude, and pride in completing quality work outdoors and in the field.
  • Customer service experience and the ability to communicate clearly with customers while representing Kinetic professionally.

Responsibilities

  • Install buried copper, fiber, and coaxial drop cable to connect Kinetic’s network to customers’ residences.
  • Provide customer-focused service while helping customers connect to Kinetic products and services.
  • Interpret work drawings and instructions and complete necessary paperwork.
  • Sell and promote Kinetic products and services.
  • Train new employees in daily job functions.
  • Use a handheld computer to retrieve and clear job tasks.
  • Perform locates on underground facilities, as applicable, including gas, power, and communication lines.
  • Operate trenching and boring machinery to bury cables.
  • Perform other tasks as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Health and flexible savings accounts
  • Life and AD&D insurance plans
  • Spousal life insurance
  • Child life insurance
  • Educational assistance plan
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