Buried Drop Technician

Uniti•China Grove, NC

About The Position

As a Buried Drop Technician on the Kinetic team, you will install buried copper, fiber, and coaxial cable from the network hub to customers’ homes. In this hands-on field technician role, you will connect customers to internet, voice, and entertainment services through quality cable installation, with a strong focus on safety and customer service. This safety-sensitive, entry-level role provides hands-on experience and may offer a path to advancement in fiber optic and telecommunications careers.

Requirements

  • Ability to walk ½ mile or more while operating a drop plow that places service cable.
  • Ability to work the schedule, including overtime, callouts, and standby as needed.
  • Basic technology and math skills.
  • Ability to distinguish colors in color-coded cable.
  • Ability to lift and carry up to 70 pounds.
  • Ability to successfully complete required training.
  • Ability to obtain and maintain a valid driver’s license and safe driving record.
  • Ability to pass a pre-employment DOT physical and maintain the DOT physical attributes required for the job.

Nice To Haves

  • Previous experience with buried cable, fiber optic installation, utility construction, drop plow operation, trenching, boring, or telecommunications field work; experience may be required depending on the posting location.
  • Strong safety mindset, mechanical aptitude, and pride in completing quality outdoor and field work.
  • Customer service experience and the ability to communicate clearly with customers while representing Kinetic professionally.

Responsibilities

  • Install buried copper, fiber, and coaxial drop cable to connect Kinetic’s network to customers’ residences.
  • Use technical knowledge and customer focus to create meaningful connections with customers.
  • Interpret work drawings and instructions, and complete necessary paperwork.
  • Sell and promote Kinetic products and services.
  • Train new employees in daily job functions.
  • Use a handheld computer to retrieve and clear job tasks.
  • Perform locates on underground facilities, as applicable, including gas, power, and communication lines.
  • Operate trenching and boring machinery to bury cables.
  • Perform other tasks as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Health and flexible spending accounts
  • Life and accidental death and dismemberment insurance
  • Spousal life insurance
  • Child life insurance
  • Educational assistance plan
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