Buried Drop Technician

Uniti•Dalton, GA

About The Position

As a Buried Drop Technician on the Kinetic team, you will install buried copper, fiber, and coaxial cable from the network hub to customers’ homes. In this hands-on field technician role, you will help connect customers to internet, voice, and entertainment services through quality cable installation, with a strong focus on safety and customer service. The position is safety sensitive and is described as an entry-level, full-time role. This role provides hands-on experience and may lead to advancement opportunities in fiber optic and telecommunications careers. The work involves operating cable-burying machinery, performing underground utility locates as applicable, completing job paperwork, and interacting with customers. Work includes frequent physical activity and outdoor field conditions.

Requirements

Ability to walk ½ mile or more while operating a drop plow that places service cable.
Ability to work the schedule, including overtime, callouts, and standby as needed.
Basic technology and math skills.
Ability to distinguish colors in color-coded cable.
Ability to lift and carry up to 70 pounds.
Ability to successfully complete required training.
Ability to obtain and maintain a valid driver’s license and safe driving record.
Ability to pass a pre-employment DOT physical and maintain the DOT physical attributes required for the job.

Nice To Haves

Previous experience with buried cable, fiber optic installation, utility construction, drop plow operation, trenching, boring, or telecommunications field work; this experience is helpful but not required unless specified by the posting location.
A strong safety mindset, mechanical aptitude, and pride in completing quality work outdoors and in the field.
Customer service experience and the ability to communicate clearly with customers while representing Kinetic professionally.

Responsibilities

Install buried copper, fiber, and coaxial drop cable to connect Kinetic’s network to customers’ residences.
Use technical expertise and customer focus to create meaningful connections with customers.
Interpret work drawings and instructions and complete necessary paperwork.
Sell and promote Kinetic products and services.
Train new employees in daily job functions.
Operate a hand-held computer to retrieve and clear job tasks.
Perform locates on underground facilities, as applicable, including gas, power, and communication lines.
Operate machinery, including trenching and boring equipment, to bury cables.
Perform other tasks as assigned.