Bulk MDU Account Executive - Orlando, FL

Internal•Orlando, FL

About The Position

The Bulk MDU Account Executive sells and manages bulk services for multi-dwelling-unit (MDU) properties to maximize sales revenue and meet corporate objectives. The role executes strategies to increase and retain bulk MDU accounts, manages contracts for new and existing accounts, and coordinates across departments to deliver customer service. It also oversees market outreach activities as directed by management. The position supports Metronet’s connectivity services, including high-speed fiber internet and related Wi-Fi and telephony offerings. The role works with property owners, developers, builders, internal teams, and community stakeholders to secure and manage commercial customer relationships.

Requirements

Four-year college degree in business or related experience in multifamily housing.
At least 3 years of experience drafting and negotiating proposals and contracts in residential property management or real estate development.
Working knowledge and experience with access laws, rules, and FCC requirements, including Inside Wiring Rules.
Experience with Microsoft Office applications, including Excel, Word, and PowerPoint.
C-suite communication skills.
Excellent verbal and written communication skills.
Ability to initiate and close negotiations at an executive level.
Good organizational and project management skills, strategic planning, and problem-solving abilities.
Comfort communicating with all levels of company employees, vendors and service providers, customers, and prospective customers.
Poise and ability to maintain a professional demeanor in stressful situations.
Ability to travel 50%.

Nice To Haves

Prior experience in operations, marketing, or other aspects of the real estate industry.
Experience with automated reporting and analysis applications.
Experience with CRM software, preferably Salesforce.

Responsibilities

Lead strategies and tactics to improve and secure commercial customer growth in privately owned multi-dwelling properties and communities.
Research and analyze territories to build and maintain a targeted sales approach.
Identify and market to bulk MDU properties currently served by competitors.
Work with developers and builders to secure easement agreements.
Manage launches and renewals of internet, Wi-Fi, and telephony services at properties.
Acquire bulk service agreements as applicable.
Establish partnerships and coordinate with internal organizations to maximize sales effectiveness.
Assist in developing the annual budget and oversee analysis of revenue projections.
Accurately forecast revenue and unit numbers.
Manage outreach initiatives, including presentations, meetings, and social activities with builders, developers, and the general community.
Develop, plan, and coordinate seminars, sales incentive plans, and other strategies to achieve business unit objectives.
Exercise independent judgment and discretion in significant matters.
Maintain regular, consistent, and punctual attendance.
Work nights, weekends, variable schedules, and overtime as necessary.
Perform other assigned duties and responsibilities.