Bulk and Install Delivery Driver
About The Position
Makes deliveries to customers using a company-provided or rental vehicle. The role maintains delivery records, inspects and maintains delivery vehicles, and provides customer service concerning orders and deliveries. Vehicle operation may occur during the average work week. The company continuously monitors Motor Vehicle Records (MVRs) for selected candidates; an acceptable MVR status and a valid driver’s license are required. The position works under general supervision and uses judgment within well-defined policies, procedures, and techniques. Output is regularly reviewed by a senior coworker or supervisor, and complex or unusual problems are referred to a supervisor. The work is typically in a comfortable environment, with regular exposure to factors that may cause discomfort or moderate risk, including temperature extremes, moving machinery, loud noises, and fumes. It requires intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering heavy (50+ pounds) or awkward material or equipment. Overnight travel is typically less than 10% of the time.
Requirements
- Valid driver’s license and acceptable Motor Vehicle Record (MVR) status; MVRs are continuously monitored for selected candidates.
- Generally 2–5 years of experience in the area of responsibility.
- Specialized skills training or certification may be required.
Nice To Haves
- High school diploma or GED is strongly preferred.
- Prior experience delivering merchandise to customers using a box truck or similar vehicle.
- At least 1 year of experience operating material handling equipment.
- No more than 2 minor accidents in the past rolling 3 years.
- No more than 2 moving violations in the past rolling 3 years.
- Wholesale distribution experience.
Responsibilities
- Deliver customer orders safely within a service area, address order issues with customers, follow planned routes, and comply with traffic laws and safety regulations.
- Load inventory into trucks and unload orders at customer sites using powered and non-powered material handling equipment.
- Provide professional and polite customer service during deliveries.
- Review order manifests to ensure customer orders and daily routes are complete and accurate.
- Perform pre- and post-trip inspections in accordance with Department of Transportation regulations and company policies and procedures.
- Maintain routine contact with the distribution center about delivery interruptions, such as traffic congestion or missing orders.
- Prepare and maintain vehicle and customer order records in accordance with company policies and procedures.
- Contact customers with delivery status updates.
- Provide management with feedback on escalated customer service and sales-related issues.
- Inspect and maintain delivery vehicles.
Benefits
- Medical coverage with prescription drug coverage
- Dental insurance
- Vision insurance
- Health care and dependent care FSA, as applicable
- 401(k) with company match
- Paid holidays, vacation, personal time, and wellness day
- Paid sick time
- Life and accidental death and dismemberment insurance
- Short- and long-term disability insurance
- Critical illness insurance
- Accident insurance
- Whole life insurance
- Commuter benefits
- Tuition reimbursement
- Employee assistance program
- Adoption and surrogacy assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
