Building Supervisor

YMCA of Greater Dayton•Minster, OH
•$14 - $17•Onsite

About The Position

The Building Supervisor oversees the YMCA building during evening and weekend hours when program staff are unavailable. The role involves proactively addressing disciplinary matters, responding appropriately and promptly to emergencies, and solving problems as needed. The supervisor also supports members and guests, helps ensure staff follow procedures and remain in their assigned locations, and performs light maintenance when necessary.

Requirements

  • High school diploma or GED.
  • One or more years of related customer service experience.
  • Computer skills.
  • Strong interpersonal skills.
  • Good customer service skills and the ability to communicate with people at all levels.
  • Availability to work evenings and weekends.

Nice To Haves

  • Two or more years of supervisory experience.

Responsibilities

  • Ensure that all staff on duty follow correct and proper procedures.
  • Check that staff members are in their assigned locations.
  • Take the lead in emergency situations.
  • Provide information to members as needed.
  • Inform program staff about problems arising in their areas.
  • Call for substitute staff for areas that are not staffed.
  • Follow appropriate safety guidelines.
  • Proactively solve problems.
  • Conduct facility tours for prospective members and guests.
  • Guide new members to their desired activities and areas.
  • Remain knowledgeable about member information and programs.
  • Perform light maintenance duties when necessary.
  • Communicate concerns or incidents requiring follow-up to the direct supervisor.
  • Know member information as outlined in the new member handbook.
  • Proactively address disciplinary matters as needed.
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