Building Supervisor (Part-Time)

YMCA Of Central Massachusetts • Southbridge, MA

1d

About The Position

The Building Supervisor works under the supervision of the Senior Membership Experience Director and supports daily building functions and program operations. The role requires excellent interpersonal and human relations skills, including the ability to build and maintain a positive work environment with staff, volunteers, and members and to resolve conflict professionally. The Building Supervisor helps members and staff connect with one another and the YMCA, provides information about programs and schedules, and refers members to programs as appropriate. The position is responsible for supporting building safety, security, and functionality, following YMCA policies and procedures, and helping ensure staff, members, and guests understand and follow applicable rules. The role is part-time, scheduled for 10–15 hours per week, with hours that may vary based on facility needs.

Requirements

• At least one year of customer service experience.
• Strong organizational, computer, and communication skills.
• Ability to create systems that support smooth branch operations.
• Strong human relations skills, including the ability to establish and maintain a positive work environment with staff, volunteers, and members.
• Ability to resolve conflict professionally.

Nice To Haves

• YMCA experience preferred.

Responsibilities

• Be knowledgeable about daily building functions and program operations.
• Build effective, authentic relationships with members and staff and help them connect with one another and the YMCA.
• Communicate information about programs and schedules and refer members to other programs as appropriate.
• Follow YMCA policies, rules, regulations, and procedures, including emergency and safety procedures.
• Complete incident and accident reports as necessary.
• Organize and put away equipment needed for classes.
• Immediately report damaged equipment to the immediate supervisor using the predetermined reporting method.
• Understand and operate the building security areas and support overall building functionality.
• Help ensure the safety of YMCA staff, members, and guests and that YMCA rules, policies, and procedures are understood and followed.
• Perform other tasks as assigned by the Senior Membership Experience Director.

Benefits

• Access to YMCA facilities for all YMCA employees
• Employee Assistance Program
• Sick leave

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed