Supervisor, Building Services (Day Shift)

Comcast Resume • Philadelphia, PA

1d • Onsite

About The Position

The Building Services Supervisor oversees daily Building Services Department operations during assigned event shifts at Xfinity Mobile Arena. The Supervisor leads, directs, and supports union Building Services Associates and ensures the arena is clean, safe, sanitary, and guest-ready before, during, and after sporting events, concerts, family shows, corporate events, and other special events.

The role monitors employee performance and compliance with departmental policies, collective bargaining agreement provisions, Standard Operating Procedures, safety regulations, and quality standards. The Supervisor is the primary point of contact for operational issues within assigned areas and assists with training, onboarding, equipment and supply management, and safety compliance. The position requires strong leadership, communication, organizational, and problem-solving skills in a fast-paced event environment.

This role requires availability for evenings, weekends, holidays, and extended hours based on event schedules. Physical duties include extended standing and walking, frequent bending and climbing stairs, lifting and carrying up to 50 pounds without assistance, pushing and pulling loaded carts and equipment, and operating powered cleaning equipment. Work may take place indoors and outdoors in varying weather and in environments with dust, moisture, cleaning chemicals, noise, and large crowds.

Requirements

• High School Diploma or GED.
• Strong leadership and interpersonal skills.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to read, interpret, and follow written procedures.
• Ability to effectively lead union employees in accordance with the collective bargaining agreement.
• Attendance is an essential function of the position.
• Availability to work evenings, weekends, holidays, and extended hours based on event schedules.
• Strong decision-making abilities and ability to motivate and lead diverse teams.
• Ability to maintain professionalism under pressure and provide strong customer service.
• Ability to adapt quickly to changing event needs and work independently with minimal supervision.
• Strong attention to detail and ability to manage multiple priorities simultaneously.
• Ability to stand and walk for extended periods; frequently bend, stoop, kneel, crouch, climb stairs, and reach overhead.
• Ability to lift and carry up to 50 pounds without assistance and push and pull loaded carts, cleaning equipment, and trash containers.
• Ability to perform repetitive physical activities throughout a work shift and safely operate powered cleaning equipment.
• Ability to work indoors and outdoors in varying weather and in environments containing dust, moisture, cleaning chemicals, noise, and large crowds.
• 2–5 years of relevant work experience.

Nice To Haves

• Previous supervisory or leadership experience.

Responsibilities

• Supervise union Building Services Associates during assigned event shifts.
• Monitor employee performance and productivity throughout events.
• Coach, instruct, and guide employees while maintaining a positive work environment.
• Ensure employees comply with departmental policies, collective bargaining agreement provisions, SOPs, and safety requirements.
• Document performance concerns and communicate issues to Building Services management.
• Assist with employee training and onboarding of new staff.
• Coordinate cleaning operations before, during, and after events.
• Ensure assigned areas meet arena cleanliness and presentation standards.
• Respond to operational issues, guest concerns, and emergency cleaning situations.
• Coordinate post-event cleaning activities to support timely building turnover.
• Ensure employees safely operate cleaning equipment and inspect equipment before and after use.
• Report equipment malfunctions and coordinate repairs.
• Ensure equipment is cleaned and properly stored after each event.
• Monitor inventory of cleaning supplies, chemicals, paper products, liners, and equipment, and coordinate replenishment as needed.
• Ensure proper chemical handling and storage procedures are followed.
• Ensure employees use required PPE and follow safe chemical usage and SDS requirements.
• Immediately report accidents, injuries, hazards, and property damage.
• Assist with emergency response procedures when necessary.
• Promote a safe working environment for employees, guests, contractors, and vendors.
• Perform other duties as assigned in support of arena operations, event execution, and departmental objectives.

Benefits

• The company provides an array of benefits options, expert guidance, and always-on tools intended to support employees physically, financially, and emotionally. Applicants are directed to the company careers site for more details.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED