Building Operations Specialist

JLL•Boston, RI
•$62,000 - $72,000•Onsite

About The Position

The Building Operations Specialist supports day-to-day operations at a GMP-regulated biopharma/life science facility. The role coordinates work orders, vendors, and compliance documentation, and assists the System Owner function within the facility's CMMS with asset data management and job plan development to support equipment reliability and capital planning. The position also supports quality records and audit readiness activities. A hospitality mindset is important for delivering exceptional workplace experiences. The role requires collaboration, effective communication with diverse stakeholders, managing multiple priorities, accuracy, and adaptability in resolving challenges. This is an onsite role in West Greenwich, Rhode Island, with a Monday-to-Friday schedule from 7:00 a.m. to 3:30 p.m. Occasional early morning, evening, or weekend coverage may be needed during emergencies or exterior work. Work may involve entry into cleanroom or manufacturing areas, requiring gowning and safety training. The position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

Requirements

  • High school diploma or GED.
  • 1–3 years of experience in facilities coordination or property management.
  • Proficiency in Microsoft Office.
  • Experience with CMMS software, such as Maximo or SAP.
  • Strong organizational and communication skills, with close attention to detail for accurate data entry.
  • Willingness and ability to complete gowning, safety, and GMP training to access controlled areas.
  • Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

  • Associate or bachelor's degree; equivalent work experience is also considered.
  • Experience in GMP or life sciences environments.
  • Experience with asset management or job planning.

Responsibilities

  • Coordinate and track work orders through the CMMS, ensuring timely completion by vendors and engineering staff, with attention to GMP-classified systems.
  • Serve as the primary point of contact for occupants and vendors regarding service requests and controlled-area access.
  • Coordinate hard services vendors, including roads and grounds, roofing, painting, and plumbing; obtain quotes, schedule work, and verify completion.
  • Assist in developing vendor JHA/PWP EHS documentation and ensure work activities are properly scoped and reviewed before vendor site access.
  • Assist the System Owner within the CMMS and maintain asset listings, including specifications, locations, and lifecycle data for GMP and non-GMP equipment.
  • Develop and update preventive maintenance job plans for building systems and hard services assets, aligned with manufacturer guidance and FDA, EMA, and cGMP standards.
  • Periodically audit asset data, support capital planning with condition and age data, and generate reports on preventive maintenance compliance and vendor performance.
  • Support quality records management and audit readiness, including maintaining documentation for GMP inspections and retrieving records during audits.
  • Perform site housekeeping assessments, document findings, and coordinate corrective actions with facilities and engineering staff.

Benefits

  • 401(k) plan with matching company contributions.
  • Comprehensive medical, dental, and vision care.
  • Paid parental leave at 100% of salary.
  • Paid time off and company holidays.
  • Early access to earned wages through Daily Pay.
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