Building Operations Specialist

JLL•Boston, MA

10d•$62,000 - $72,000•Onsite

About The Position

The Building Operations Specialist supports day-to-day operations at a GMP-regulated biopharma/life science facility. The role coordinates work orders, vendors, and compliance documentation, and assists the System Owner function within the facility’s CMMS with asset data management and job plan development to support equipment reliability and capital planning. The position also supports quality records and audit readiness activities. A hospitality mindset is important to delivering exceptional workplace experiences. The role calls for someone who collaborates effectively, communicates with diverse stakeholders, manages multiple priorities, maintains accuracy, and adapts quickly to resolve challenges.

Requirements

High school diploma or GED.
1–3 years of experience in facilities coordination or property management.
Proficiency in Microsoft Office.
Experience with CMMS software, such as Maximo or SAP.
Strong organizational and communication skills.
Close attention to detail for accurate data entry.
Willingness and ability to complete gowning, safety, and GMP training to access controlled areas.

Nice To Haves

Associate or bachelor’s degree; equivalent work experience is also considered.
Experience in GMP or life sciences environments.
Experience with asset management or job planning.

Responsibilities

Coordinate and track CMMS work orders, ensuring timely completion by vendors and engineering staff, including work involving GMP-classified systems.
Serve as the primary point of contact for occupants and vendors regarding service requests and controlled-area access.
Coordinate hard-services vendors, including roads and grounds, roofing, painting, and plumbing; obtain quotes, schedule work, and verify completion.
Assist in developing vendor JHA/PWP EHS documentation and ensure work activities are properly scoped and reviewed before vendor site access.
Assist the System Owner within the CMMS by maintaining asset listings, including specifications, locations, and lifecycle data for GMP and non-GMP equipment.
Develop and update preventive-maintenance job plans for building systems and hard-services assets, aligned with manufacturer guidance and FDA, EMA, and cGMP standards.
Periodically audit asset data, support capital planning with condition and age data, and generate reports on preventive-maintenance compliance and vendor performance.
Support quality records management and audit readiness, including maintaining documentation for GMP inspections and retrieving records during audits.
Support site audit readiness by conducting housekeeping assessments, documenting findings, and coordinating corrective actions with facilities and engineering staff.