Building Inspection Training & Outreach Coordinator

City of Jacksonville • Jacksonville, FL

6d • Onsite

About The Position

The Public Works Department is seeking a Building Inspection Training & Outreach Coordinator to plan, develop, conduct, implement, and coordinate training and outreach strategies for the Building Inspection Division. The role applies principles and practices of educational and workplace training and requires effective communication, interpersonal, and influencing skills. The employee plans and organizes their work and priorities; work is reviewed for quality, volume, timeliness, and compliance with established methods, standards, and policies. The position works under limited supervision, with assignments subject to established procedures and review based on results achieved.

Work is performed primarily in an office, although visits to other locations or training sites may be required. The role uses standard office equipment, including a personal computer. Physical demands are minimal.

The position requires five years of education and/or experience in adult training, business, community relations, or a closely related field. Professional experience in construction management, architecture, or engineering and a bachelor’s degree are preferred. A valid driver’s license must be maintained, and the employee must qualify for, obtain, and maintain a City of Jacksonville public driver certification.

Requirements

• Five years of education and/or experience in training adults, business, community relations, or a closely related field.
• Knowledge of Building Inspection operations, policies, and procedures.
• Knowledge of building codes, regulations, and construction practices.
• Knowledge of training principles, methods, and procedures.
• Skill in applying instructional methods and procedures.
• Ability to train, schedule, assign, monitor, and review the work of others.
• Ability to analyze training records and prepare reports.
• Ability to develop classroom schedules and conduct effective interviews.
• Ability to read, comprehend, and apply job-related rules, policies, procedures, and other materials.
• Ability to develop and maintain training files and records.
• Ability to establish effective working relationships and communicate effectively, verbally and in writing, with staff at all levels and members of the public.
• Ability to coach and guide others’ behavior to help them meet departmental goals.
• Ability to research, develop, implement, coordinate, present, and administer educational curricula.
• Ability to operate a computer using word-processing, spreadsheet, database, presentation, and related software, including JaxEPICS and learning management systems.
• Must possess and maintain a valid driver’s license during employment.
• Must qualify for, obtain, and maintain a City of Jacksonville public driver certification.
• A fully completed online application is required. Work history is required for employment or volunteer experience used to establish qualifications. Applicants qualifying based on education must submit a college transcript with the application; additional transcript requirements apply to transcripts from outside the United States.

Nice To Haves

• Professional experience in construction management, architecture, or engineering.
• Bachelor’s degree from an accredited institution.

Responsibilities

• Plan, develop, implement, monitor, and coordinate monthly, quarterly, and annual training programs and objectives for Building Inspection Division employees and external customers.
• Create a positive learning environment for division employees and customers.
• Evaluate training programs and content by compiling data and preparing written and statistical reports.
• Conduct end-user training on the principles, practices, and procedures of the JaxEPICS permitting program.
• Serve as the JaxEPICS subject matter expert, troubleshooting customer issues by phone, email, and in person.
• Support using agencies and independent authorities with outreach activities and training sessions.
• Recommend and assist in developing standard operating procedures.
• Maintain Building Inspection Division training records.
• Research and compile data and prepare correspondence and technical reports.
• Determine and schedule training classrooms, facilities, or other venues, and prepare training materials and related equipment.
• Conduct one-on-one orientation for new Building Inspection Division employees.
• Respond to public inquiries.
• Serve as a liaison among vendors, contract personnel, and external customers, ensuring policies, procedures, and practices are followed and issues are resolved.
• Use standard office equipment and software, including word-processing, spreadsheet, database, and presentation applications, JaxEPICS, and learning management systems.
• Create content and present public learning modules and forums on topics at the discretion of the Building Official.
• Perform administrative and related work as required.
• Demonstrate proficiency in the City of Jacksonville’s competencies.

Benefits

• Four weeks off during the first year of employment.
• Twelve paid holidays and a personal leave day.
• Low- and no-cost health insurance options.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Flexible spending plans.
• Potential eligibility for Federal Student Loan Forgiveness after ten years of public service and on-time payments.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed