Building Controls Service Technician

Maxair Mechanical, LLC•Marietta, GA

just now•Onsite

About The Position

The controls technician represents CMS Controls by serving as the direct customer contact and is responsible for all service-related controls tasks. These tasks include spot / emergency service calls, preventive maintenance, and small repair projects. Controls technicians work closely with the dispatcher and their team leader for daily assignments and weekly scheduling. In this position, you will establish and maintain a positive relationship with customers, vendors and co-workers. In doing so, you will utilize effective oral and written communication skills via phone, computer, and face to face. Job stress will range from moderate to extreme, with an average day being moderately stressful. At CMS Controls, we believe our customer’s satisfaction is the goal of our work. We safely provide the highest quality products and services for a fair price. Our employees’ personal happiness and job satisfaction are critical to our success and we value our employees as professionals.

Requirements

High school diploma or GED
At least 18 years old
Ability to pass a pre-employment drug screen and participate in a drug free workplace
Possess a clean driving record and a current driver’s license
Strong steady work history with 3+ years minimum performing building controls service / installation
Operating knowledge of Windows and PC functions; this includes navigating Windows file system, installing software, and using a multi-meter
Experience with navigating Windows based platforms
Experience in basic controls strategies
Communication Proficiency
Time Management
Ethical Conduct
Demonstrated history of working safely and following safe working practices
Ability to work effectively and harmoniously with CMS Controls customers and coworkers, while supporting CMS Controls culture
Very genuine and personable

Nice To Haves

Associates degree
Experience in the all or one of the following systems: Niagara, Distech, Honeywell, JCI, Siemens, Trane
Familiarity with IT systems
OSHA 30 certification
HVAC and electrical experience is preferred

Responsibilities

Perform controls systems support and troubleshooting if various product lines (e.g., Distech, Siemens, Honeywell, Niagara, and Trane, including legacy systems).
Perform controls preventive maintenance.
Remotely support controls customers along with mechanical service providers.
Safely perform emergency controls service visits to CMS Controls customers as well as new customers.
Complete all required electronic paperwork in a timely and accurate manner, including Exit Reports for start-ups and preventive maintenance.
Communicate regularly with the controls Team Lead for daily / weekly assignments.
Utilize the controls team leader for assistance on quality control, process, and technical issues.
Perform accurate sales surveys to assist controls projects team on bids and scope generation.
Maintain truck stock of general electrical equipment and tools for maximum efficiency.
Ability to work overtime along with overnight work if requested by controls management staff.
Participate in on-call technician rotation schedule, including nights, weekends, and holidays.
Support CMS Controls financial goals and principles.
Conform with CMS Controls policies and procedures.
Continually enforce safety to the highest standards and maintain security and accountability of company issued and procured assets by recording use, wear and conditions.
Exhibit professional conduct, whether at the job site or driving company vehicles.
Maintain any necessary licenses or certifications which may apply.
Attend required department meetings.
Attend company or vendor training as required.
Work with and train any CMS Controls helpers/apprentices assigned to your job team.
Complete and build on your Controls Technician Skill Set Tree (Evaluation to be provided by your manager).