Build-to-Rent (BTR) New Development Community Manager

Cardinal Group Career•Venice, FL

22h•Onsite

About The Position

Cardinal Management Group is seeking a dynamic and results-driven Community Manager to lead operations at a BB Living Build-to-Rent (BTR) community during lease-up and stabilization. This role is responsible for the full lifecycle of community performance—from pre-leasing strategy and brand launch to operational excellence and long-term asset performance. The Community Manager will act as both a business leader and culture driver, ensuring financial success while delivering an elevated resident experience aligned with BB Living’s premium product and Cardinal’s Core Values. The ideal candidate brings a strong foundation in lease-up execution, team leadership, and financial performance, with the ability to operate in a fast-paced, entrepreneurial environment.

Requirements

4+ years of property management experience, with preference for lease-up or new development exposure
Strong understanding of BTR, single-family rental, or multifamily operations
Proven ability to drive leasing performance and manage financials
Experience with RealPage or similar property management systems preferred
Proficiency in Microsoft Office and Google Workspace
Strategic thinker with strong analytical and financial acumen
Hands-on leader with the ability to build and motivate high-performing teams
Exceptional communication, negotiation, and problem-solving skills
Ability to operate with urgency, accountability, and attention to detail
Strong client and stakeholder relationship management

Responsibilities

Develop and execute a comprehensive lease-up and stabilization strategy, including pricing, absorption pacing, and competitive positioning
Establish and implement a data-driven marketing plan to achieve occupancy and revenue targets, including grand openings, outreach efforts and events to drive awareness and traffic
Analyze market trends, competitor performance, and demand drivers to continuously refine strategy
Lead management of all prospect interactions, including initial contact, follow-up, tours, leasing and conversion ratios
Drive community performance to meet or exceed budgeted occupancy and NOI
Manage all financial operations including budgeting and variance analysis
Prepare and present monthly financial reports, identifying risks, opportunities, and action plans
Optimize revenue through leasing strategy, pricing execution, and collections performance
Lead and develop a high-performing onsite team, including leasing and maintenance team members
Oversee all day-to-day operations including leasing, maintenance, risk management, and resident services
Foster a culture aligned with Cardinal’s Core Values and BB Living’s brand standards
Ensure team accountability through training, coaching, and performance management
Oversee vendor relationships including contracting, performance management, and invoice approvals
Deliver a best-in-class resident experience consistent with BB Living’s product
Proactively manage resident relations to maintain strong renewal retention and reputation scores, including ensuring timely resolution of service requests, lease concerns, and escalations
Maintain strong community engagement through events, communication, and service excellence and ensure the community consistently reflects premium curb appeal, cleanliness, and operational standards
Cultivate a positive online reputation via proactive review management and resident engagement
Ensure compliance with all Fair Housing, regulatory requirements, company policies, and lease obligations
Maintain accurate and complete property records, leasing data, and audit documentation
Implement and monitor risk management and safety protocols
Apply working knowledge of construction processes to ensure all homes delivered meet BB Living quality standards and receive required Certificates of Occupancy prior to occupancy
Participate in Cardinal U Training as required and monitor Team Member participation in Cardinal U