Build-to-Rent (BTR) New Development Community Manager
About The Position
BB Living creates thoughtfully designed single-family rental homes, focusing on family connection, modern comfort, and neighborhood spirit. As a pioneering Build-to-Rent brand since 2011, BB Living has established exceptional rental communities across 5 states and 24 cities, known for premium rental living, heartfelt hospitality, and stress-free experiences. Their new communities feature spacious 3- and 4-bedroom floorplans, attached garages, modern interiors, and resort-style amenities, maintaining warmth, quality, and a sense of belonging. Cardinal Management Group is seeking a dynamic and results-driven Community Manager to lead operations at a BB Living Build-to-Rent (BTR) community through its lease-up and stabilization phases. This role encompasses the entire lifecycle of community performance, from pre-leasing strategy and brand launch to operational excellence and long-term asset performance. The Community Manager will function as both a business leader and a culture driver, responsible for achieving financial success and delivering an elevated resident experience consistent with BB Living’s premium product and Cardinal’s Core Values. The ideal candidate should possess a strong background in lease-up execution, team leadership, and financial performance, with the ability to thrive in a fast-paced, entrepreneurial environment.
Requirements
- 4+ years of property management experience, with preference for lease-up or new development exposure
- Strong understanding of BTR, single-family rental, or multifamily operations
- Proven ability to drive leasing performance and manage financials
- Proficiency in Microsoft Office and Google Workspace
- Strategic thinker with strong analytical and financial acumen
- Hands-on leader with the ability to build and motivate high-performing teams
- Exceptional communication, negotiation, and problem-solving skills
- Ability to operate with urgency, accountability, and attention to detail
- Strong client and stakeholder relationship management
Nice To Haves
- Experience with RealPage or similar property management systems preferred
Responsibilities
- Develop and execute a comprehensive lease-up and stabilization strategy, including pricing, absorption pacing, and competitive positioning
- Establish and implement a data-driven marketing plan to achieve occupancy and revenue targets, including grand openings, outreach efforts and events to drive awareness and traffic
- Analyze market trends, competitor performance, and demand drivers to continuously refine strategy
- Lead management of all prospect interactions, including initial contact, follow-up, tours, leasing and conversion ratios
- Drive community performance to meet or exceed budgeted occupancy and NOI
- Manage all financial operations including budgeting and variance analysis
- Prepare and present monthly financial reports, identifying risks, opportunities, and action plans
- Optimize revenue through leasing strategy, pricing execution, and collections performance
- Lead and develop a high-performing onsite team, including leasing and maintenance team members
- Oversee all day-to-day operations including leasing, maintenance, risk management, and resident services
- Foster a culture aligned with Cardinal’s Core Values and BB Living’s brand standards
- Ensure team accountability through training, coaching, and performance management
- Oversee vendor relationships including contracting, performance management, and invoice approvals
- Deliver a best-in-class resident experience consistent with BB Living’s product
- Proactively manage resident relations to maintain strong renewal retention and reputation scores, including ensuring timely resolution of service requests, lease concerns, and escalations
- Maintain strong community engagement through events, communication, and service excellence and ensure the community consistently reflects premium curb appeal, cleanliness, and operational standards
- Cultivate a positive online reputation via proactive review management and resident engagement
- Ensure compliance with all Fair Housing, regulatory requirements, company policies, and lease obligations
- Maintain accurate and complete property records, leasing data, and audit documentation
- Implement and monitor risk management and safety protocols
- Apply working knowledge of construction processes to ensure all homes delivered meet BB Living quality standards and receive required Certificates of Occupancy prior to occupancy
- Participate in Cardinal U Training as required and monitor Team Member participation in Cardinal U
Benefits
- Competitive pay and bonus potential: Annual compensation of $95,000-$105,000 plus eligibility for a performance-based bonus, with consideration for your experience and impact
- Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare
- Time to recharge: Generous paid time off and paid parental leave to support life outside of work
- Investing in your future: A matched 401(k) plan to help you grow long-term savings and Student Loan Contribution Program
- Peace of mind: Life insurance, employee assistance programs and pet insurance
- Perks: Rental discount opportunities and Employee Referral Program
- Growth and community: Opportunities for learning, mentorship, volunteering and collaboration
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
501-1,000 employees
