Onsite Leasing Ambassador (Build to Rent)
About The Position
At Maymont Homes, success starts with people, residents and the team. The company is transforming the single-family rental experience through innovation, quality, and genuine care, with over 20,000 homes across 47+ markets and 25+ build-to-rent communities. As part of Brookfield, Maymont Homes is rapidly growing and is Certified™ by Great Place to Work®, reflecting a culture of trust, collaboration, and belonging. The Onsite Leasing Ambassador – BTR is primarily responsible for being the face of the community, ensuring homes are ready for daily leasing, welcoming prospective residents, conducting tours, explaining the leasing process, and responding to community-related inquiries via phone, in person, and email.
Requirements
- 1 or more years of experience in Real Estate, Sales, Leasing, Property Management, Customer Service
- Knowledge in fair housing and local real estate laws, where applicable
- Intermediate knowledge of Word, Excel and PowerPoint
- Working knowledge of Quickbase, MRI, CMS, and Birdeye Reputation Management, where applicable
- Demonstrated strong written and verbal communication skills
- Demonstrated customer service skills in fast paced environment
- Detail oriented, with the ability to produce high quality work in a deadline-oriented environment and an ability to multi-task
- Ability to prove critical thinking and problem solving concepts
- Ability to thrive in a high volume, data entry and processing work environment, where applicable
- Must be able to work in office as regularly scheduled
- Must be able to speak English in a clear and understandable voice so that various types of communications may be conducted with people of various levels of education and capabilities, to include the exchange and receipt of information over the telephone
- Able to see well enough to read faint or partially obscured writing or printing, with corrective lenses if needed
- Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills
- Must have finger dexterity for typing/using a keyboard
- Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays
- Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances
- Must remain alert to working conditions and aware of safety, health, and environmental concerns
- Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties
Nice To Haves
- Associate degree or higher is preferred
- Advanced knowledge of Word, Excel and PowerPoint
Responsibilities
- Act as the face of the community
- Ensure the community and homes are prepared for daily leasing activities
- Welcome prospects and guide them through community and home tours
- Provide information on the leasing process
- Answer community-related inquiries via telephone, in person, and email
- Act as an onsite leasing representative of Maymont Homes at our model home
- Lease an assigned number of homes per month, subject to property availability
- Perform other duties, as assigned by supervisor or leadership team
Benefits
- 5% 401(k) match
- Wellness credits that reduce healthcare costs
- Up to 160 hours of PTO annually for full-time employees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
