BUFFET BUS ATTENDANT - VR - FULL-TIME - SWING SHIFT

Mesquite Gaming Employment Center•Mesquite, NV

About The Position

Provide professional, efficient, friendly, and responsive customer service to restaurant, buffet, or steakhouse guests. Inform guests of specials, answer questions about menu items and preparation, take orders, and serve food and beverage items. The role requires working in a busy restaurant atmosphere and maintaining a cheerful, professional attitude during peak business periods. The position is full-time on the swing shift. The starting rate is $12.00 plus tips. Candidates must be at least 21 years old and hold a Southern Nevada Health District Food Handler Card and Alcohol Awareness Card.

Requirements

  • Must be at least 21 years old.
  • Must have a Southern Nevada Health District Food Handler Card and Alcohol Awareness Card.
  • Excellent customer service and communication skills.
  • Must be team oriented, flexible, adaptable, and self-motivated.
  • Must be able to follow procedures and work in a busy restaurant atmosphere.
  • Must be able to read, write, and communicate verbally in English.
  • Must be able to lift food service trays weighing up to 50 pounds to shoulder level.
  • Must be able to stand and walk for long periods, perform recurring bending, crouching, stooping, stretching, and reaching, and lift moderately heavy items.
  • Must have the agility and dexterity needed for the work.

Responsibilities

  • Maintain current and accurate information about menu items, including preparation, seasoning, ingredients, and plate presentation.
  • Upsell appetizers, beverages, and desserts while taking orders, in accordance with restaurant service standards.
  • Accurately enter food orders into the POS system to ensure correct preparation.
  • Deliver prepared food to guests and return to the table to ensure satisfaction.
  • Present checks for payment, thank guests, and invite them back according to scripting guidelines.
  • Perform other job-related duties as assigned and instructed by management.
  • Recognize Platinum players and relay that information to other team members.
  • Listen and pay attention to verbal and non-verbal communication.
  • Accommodate patrons with special requests or needs in a friendly manner.
  • Interact with guests and team members in a friendly, helpful, and professional manner.
  • Maintain a cheerful attitude with guests and team members during stressful peak business periods.
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