Budtender PT

PharmaCann•Arlington Heights, IL

About The Position

PharmaCann is seeking a Budtender to create a world-class customer experience and promote a positive, customer-service-oriented, compliant work environment at a retail dispensary. The role supports hospitality goals, operational objectives, visual presentation, and sales and marketing initiatives. The Budtender is expected to be passionate about helping people become educated about cannabis and to comply with company policies and procedures. The position pays $18 per hour. Scheduling must be flexible and may include weekends, evenings, holidays, and overtime according to business needs. Depending on state or location, the role may require a current driver’s license and a good driving record. Work may take place in varying temperature-controlled environments.

Requirements

Must be at least 21 years old, or meet the applicable state-regulatory age requirement.
High school diploma or equivalent is required.
At least 2 years of customer-service experience in a fast-paced retail environment.
Strong analytical skills to assess data, facts, and figures.
Intermediate-level math skills.
Demonstrated ability and experience accurately managing a register.
Strong customer-service skills.
Strong attention to detail and ability to resolve problems calmly, professionally, and courteously.
Strong computer-based skills.
Dynamic interpersonal and communication skills.
Business-minded personality.
Self-motivated and ethical.
Must accommodate flexible scheduling, including weekends, evenings, and holidays.
Depending on state or location, a valid driver’s license and successful completion of a Motor Vehicle Record background check may be required.
Must remove jewelry and other listed items that may contaminate food when working in processing or production areas.
Ability to stand, walk, bend, work with hands and arms extended horizontally or above the head for long periods, lift up to 50 pounds, carry product totes, push carts, and move or adjust process equipment.

Responsibilities

Meet and exceed personal sales-volume and KPI goals.
Contribute to the business and adapt to changes in the retail model.
Deliver the company’s hospitality program and support a positive team culture.
Drive repeat business through local networking, customer data capture, patient confidence, and loyalty-building.
Maintain current knowledge of products, cannabis industry developments, laws, and regulations.
Answer customer questions and educate customers about products and usage.
Deliver a high-quality customer experience through strong sales techniques and product knowledge.
Accurately use the PharmaCann Point of Sale system and process register transactions.
Follow dispensary protocols, including safety protocols, and comply with security, safety, and legal requirements.
Maintain a clean and organized point-of-sale area.
Perform other assigned operational duties, which may include call center work, inventory, outreach, security, delivery acceptance, delivery, and visual merchandising.
Project a positive image of the organization to employees, customers, the industry, and the community.
Support PharmaCann’s culture, values, purpose, goals, and key objectives.